Quinten R.
The customer service is amazing
The customer service is amazing! Super quick response and real help. The software is also easy to use and my clients love it! 10/10 would recommend over other softwares
Nimbata is a call tracking and conversation analytics platform that helps agencies, multi-location businesses, and marketing teams connect marketing to revenue. Serving more than 7,000 brands and agencies worldwide, Nimbata uses Dynamic Number Insertion (DNI) to attribute every phone call and web form submission to the exact source, medium, campaign, ad, keyword, and landing page that drove it.Beyond basic tracking, Nimbata automatically transcribes, summarizes, and scores conversations, revealing caller intent and lead quality without manual review. By pushing this data instantly into Google Ads, GA4, and leading CRMs, you get a complete view of your revenue funnel. Nimbata charges a flat rate per answered call rather than per minute, so call spend stays predictable no matter how long conversations run. Every plan includes local, national and toll-free numbers, with number and usage rates that get cheaper as you move up plans. Annual billing is available at a discount. Agency plans include the lowest per-call rates and unlimited users, projects, and sub-accounts.Why marketers choose Nimbata:Fair, Transparent Pricing: We are the only platform that charges per answered call, rather than by the minute.Multi-Account Management: Manage multiple clients, brands, or business locations without switching workspacesGlobal Reach: Access local, toll-free, and vanity numbers in over 70 countries.Seamless Integrations: Push call data directly into Google Ads, Meta, GA4, HubSpot, Salesforce, and more.Connect the dots between your marketing and your revenue with Nimbata.
Nimbata | Call Tracking Software (nimbata.com) has 27 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Internet & Software · Newton, Massachusetts
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Internet & Software · Chelmsford, Massachusetts
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Internet & Software · Boston, Massachusetts
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Internet & Software · Boston, Massachusetts
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27 approved reviews, newest moderated first
Quinten R.
The customer service is amazing! Super quick response and real help. The software is also easy to use and my clients love it! 10/10 would recommend over other softwares
Joshua
We had been considering a handful of software options to record and track calls from Google ads to multiple businesses. Once we consulted other professionals' opinions in the space we decided to reach out to Nimbata. They had an Agency model that was straight-forward and fairly priced. This was enough of a reason to try them out, however, once we got on a trial subscription the real magic started. I had budgeted hours/days to figure out how to work with the software and how to build my call tracking for multiple different businesses, each with multiple landing pages. The UX/UI was so terrific that what I budgeted hours for I finished in less than 20 minutes. No reading through FAQ's, no searching support forums, no calling tech support. All businesses, all landing pages... DONE. If you need great call tracking and want it NOW give them a trial. You will be set up and off to the races faster than an onboarding call takes with the other guys.
Webcontext L.
Nimbata is the only call-tracking provider whose dynamic tracking numbers work on SPA websites (Next JS / React in my case). Many other providers struggle to consistently display numbers in headers, but Nimbata manages to integrate them seamlessly beneath mega- and mobile menus. Their customer service is also among the best I've experienced. A working product with a user-friendly UX is the cherry on top. I've been using their call tracking service for years and can highly recommend it.
Natassa K.
an amazing tool for B2B Lead Generation. The team is very helpful every step of the way, and the reporting easy to read and to analyze.
Simone
Dall'assistenza, ai prezzi, alle possibilità... mi sto trovando molto bene!
Marco R.
Utilissima, perfetta
John E.
I recently had the pleasure of using the services, I am delighted to share my outstanding experience with them. From start to finish, they surpassed all my expectations and truly exemplified what top-notch customer service is all about. The first thing that impressed me was their user-friendly website, which made it effortless to browse through their offerings and find exactly what I needed. The product selection was extensive, and I was able to find the perfect item for my requirements. Next, the ordering process was smooth and hassle-free. I received prompt order confirmations and updates, which gave me peace of mind that my purchase was being well taken care of. Shipping and delivery were remarkably fast, especially considering my location. The item arrived securely packaged and in pristine condition, which is a testament to the care they take in handling their products. However, what truly sets apart is their customer support team. I had a few inquiries about the product, and their support staff was exceptionally responsive and knowledgeable. They went above and beyond to address all my questions, providing me with detailed and helpful information. The product itself exceeded my expectations. It was of the highest quality and exactly as described on the website. I couldn't be happier with my purchase! Overall, my experience was nothing short of exceptional. They have set a benchmark for customer service that other companies should strive to achieve. I highly recommend them to anyone in need of their products or services. In conclusion, I wholeheartedly give a five-star rating on Trustpilot. Their dedication to customer satisfaction, combined with the quality of their products, is unmatched. Thank you for making my shopping experience a truly enjoyable one. I will definitely be a returning customer!
Dinesh K.
Nimbata is a game-changing call tracking tool designed with startups in mind. It offers a host of features at a lower cost, making it an ideal choice for budget-conscious businesses. The tool's standout feature is session-to-phone tracking, which provides valuable insights into customer behavior and conversion tracking. Additionally, Nimbata excels in integrating with various APIs, allowing seamless connections with existing business software. What truly sets Nimbata apart is its exceptional customer support, ensuring prompt assistance and a smooth experience.