Steph
:(..
When we first moved in the flat was a mess, we had to get cleaners in after we’d moved in when all of this should have happened before we moved in, there was empty coke cans, no bin, tables on top of the sofa’s, dirty oven and sink etc. Our fridge then broke the sofa’s are falling apart and after 4 months of being promised new ones we still haven’t received them, our fire alarms and extractor fan do not work in the kitchen and I’d say that’s a massive safety hazard. Nido clearly do not care about the students that pay to live here even though they insist they do! The staff at reception are rude and condescending you could stand in front of them waiting for help and they will look at you then carry on their conversation with each other. The whole parcel situation is silly Hope anyone thinking of living here doesn’t.
Response from nidoliving.comFeb 5, 2020
Hi Steph, Thank you for taking the time to give us feedback. We appreciate all feedback we receive as this allows us to continuously improve the service we offer to our residents. We are very sorry to hear that we have fallen short of your expectations. If you would like to discuss any of your comments with our House Team please email [email protected] using 'review' as the subject. Thanks, The Nido Team.



