Nido offer living spaces designed to create communities that value wellness and sustainability, whilst making the most of living in a new city and making new friends. We know that good locations, super-fast WiFi and excellent service are important to you, so those things come as standard at Nido. We also know that you want to live in a place that makes you feel at home, where you can bring old friends or make new ones. We create living spaces, shaped by you.
nidoliving.com (nidoliving.com) has 283 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
Website
nidoliving.com
Category
Real Estate
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 52% of reviews.
Latest
Most recent review: September 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
No wifi, day 2, no explanation of when there will be WiFi, if you’re working from home expect extremely unreliable to no WiFi and no answers to when it will be returned. This accommodation seems to have more flaws daily. Disgruntled.
Response from nidoliving.comJul 31, 2020
Hi Emer,
Sorry to hear this, could you kindly let me know which residence you are referring to? And I can look to get some answers on this right away?
Many thanks,
The Nido Student Team
NS
nishy S.
I stayed with Nido during 2019-2020 and…
I stayed with Nido during 2019-2020 and had a great experience. The facilities and location are good but mostly the staff is super nice and helpful. Having such nice people around you makes the whole experience so much better especially since most of the students come from different places and are new to the city.
What I especially really appreciated at Nido was that when things started to get somewhat crazy with COVID-19 they handled it so well. Compared to other student accommodations Nido went out of their way to make things easier for the students. Would definitely recommend this place:)
Response from nidoliving.comJul 6, 2020
Hi Nishy,
Thank you so much for your very kind review. We're very happy to hear you enjoyed your time with Nido, even in difficult circumstances currently...
Wishing you all the best for the future!
The Nido Student team.
CB
Catarina B.
Great Experience
It was an incredible experience to stay here! It made my experience in Cambridge way more valuable and enjoyable! The facilities had a great quality and it was a peaceful place. All the staff was helpful and cheerful. In addition, it is located on one of the best places of the city, just 10 minutes away from the city centre! Definitely a good choice!
Response from nidoliving.comJul 6, 2020
Hi Catarina,
We're thrilled to hear you enjoyed your time with us at Nido Castle Hill, Cambridge. And of course, you. are always welcome back!
Wishing you all the best for the future.
Thanks,
The Nido Student team
JD
J.D
Their actions and treatments towards students during the covid-19 pandemic
This is a review of what happened in Nido West Hampstead.
Their actions and treatments towards students, whether current residents or temporarily moved-out, are hugely disappointing. The accommodation saw the COVID - 19 outbreak as an opportunity to undertake their construction work. Here are several poor, ridiculous, and concerning decisions they have made:
1. Having packaging workers to pack and move students' items with or without their consents. The majority of the students at this time went back home for their families to evade the pandemic, yet they found it reasonable to invade students' privacy for their own benefits.
2. Many of these packaging workers lacked the discipline of conducting safe distancing. They came in-and-out of student's flats every day posing a high risk of spreading the virus to students who were still residing and quarantining at Nido. Many of these workers didn't even have a mask or gloves on.
3. The receptionists were ordered not to receive mails/packages due to their safety measures. Poor handling of Nido has created a frustrating experience and resulted in many return / lost cases of students' packages. If Nido has the kindness to treat their employee with such safety discipline (not expressing that they shouldn't), they should consider an equal treatment to their residents.
These are the three main issues I personally have experienced, many other fellow residents have complained about other more on issues like tenancy agreement. I cannot elaborate on this, but Nido, a word of advice, you should probably listen to your future promoters and investors for once.
Nido, do better. Your handling of this pandemic has completely worsened everyone's experience here and the expectation of your guys.
GB
Georgie B.
The way they have treated students…
The way they have treated students during the Pandemic is completely unacceptable! They plan on taking our belongings to a storage facility in Reading, making the rooms we have paid for (thousands of pounds) unavailable to us; and refuse to give us a refund at this time. All they care about is money, not the safety and security of its residents at this terrifying time. I am ashamed by the way they have acted. They don't even reply to emails and the phone line disconnects when you select option 2 (calls about your residence). Its shameful.
MS
Maheen S.
Inquiry for clay studio rent per month
Hi everyone,
I am writing you not to give feedback and any recommendation, Basically I am looking room in peaceful place as soon as possible, and read all review which are looking satisfied. I want to know know the clay studio room rent as it s not mentioned on website..
if you want to answer personally, so you can help me to know on this given number 01726030107.
Response from nidoliving.comApr 2, 2020
Hi Maheen,
Thank you for getting in touch with us, we're very pleased to hear you're interested in staying with us at Clay Studios.
You can contact the team for more information on booking with them with the below details:
[email protected]
+49 (0) 151 16968804
Many thanks,
The Nido Student Team
HC
Harrison C.
Style over substance.
Despite an aesthetically pleasing building, and intelligent marketing the actual experience leaves much to be desired.
-Substantial delays in constructing the gym, despite the instant availability of a games room.
-Constant issues left unresolved (Broken TVs, Broken washing machine, Broken Karaoke equipment, Blocked drains, No hot water, Overly sensitive fire alarms) All of this happening while publicity events with free food/alcohol are in full swing, handily professionally photographed and smeared all over social media.
-Refusal to act upon suggestions of tenants to improve the accommodation in a practical manner in favour of spending on useless decorations such as neon signs.
If you favour a sparkly appearance over a place that cares for its tenants, come to Nido Student. If you value the odd event such as sushi making or beer pong, over a well maintained and properly run accommodation, choose Nido Student.
Let it be known that for these issues I do not blame the staff on the ground, such as night staff, cleaners or maintenance workers.
It’s ineffectual management and senior management.
I blame a warped business plan, a predatory ethos regarding attracting international students and an a “profit before people” approach.
Considering the price of the rent, it’s not much to ask for there to be more than 6 washing machines between 300+ Tenants.
Despite being relatively trendy and at a stretch cool, avoid this company if you value function over frivolity.
Edit: all other reviews at time of writing are from individuals contracted to Nido Student. I’m sure these are their personal views but it should be noted that they are employed by Nido Student.
Review regarding Nido Student - Boyce House.
Response from nidoliving.comFeb 28, 2020
Hi Harrison,
Thank you for getting in touch and we’re sorry to hear that you aren’t 100% satisfied with your Nido experience. We take all feedback seriously and would welcome the opportunity to speak with you further. If you could contact us on [email protected] to arrange a convenient time to talk in person or over the phone, that would be appreciated.
In the event you are not available and in order to answer some of your points here, I can first confirm that while there was an unforeseen and unfortunate delay in the arrival of some of the gym equipment, we made every effort to assist with this by offering all residents use of our nearby Nido St James gym. Secondly and with regards to the fire alarms, these are installed, commissioned and regulated in line with the statutory UK and local Glasgow Fire Authority requirements. While we are aware of and sympathise with, the disturbance caused by their sounding, we consider fire safety to be of the utmost importance and will continue to do what is advised and best practice in this area. Thirdly, our provision of laundry facilities is in line with ANUK National Code guidance for laundry facilities in student accommodation.
All in all, we recognise the opinions our residents have in terms of improvements that could be made to their homes and would welcome the opportunity to discuss your feedback further.
Many thanks,
The Nido Student team
CI
Cindy
Very nice student accommodation
This is my first year at Cambridge and Castle Hill. They've got modern rooms and facilities, such as common room, gym, places to store bikes, etc. Staff here is also friendly and helpful. What differs castle hill from my previous accommodations is that castle hill holds various activities across the year, like the breakfast day on first Tuesday of every month, decoration for Christmas and flowers for Valentines day! There is also a GP (the Huntingdon Road Surgery) just opposite the property. Also 5 mins walk to Aldi and Island, 1min to Midan world food shop. I would recommend this property for students who are looking for a safe and comfy place to live.
Response from nidoliving.comFeb 19, 2020
Thank you very much for the kind review, Cindy. We appreciate your thoughtful words.
We're so happy to hear that you've enjoyed staying with us at Nido Castle Hill in Cambridge, wishing you all the best with your studies!
Thanks,
The Nido Team