Premium Korean skincare brand fusing nature and science for exceptional results—featuring products we use and recommend to those we love.Made with ❤️ in 🇰🇷
NIDA (nida.co) has 124 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
Also known as
nida.co
Website
nida.co
Category
Cosmetics & Makeup
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 55% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
These products are fantastic!!! I used to spend a lot on skincare and kept trying different brands and I can’t believe how good my skin feels after using NIDA. I started with the moisturiser and eye cream and loved so I got the salmon PDRN and oil cleanser and they are both also incredible. My skin feels so soft and hydrated
Response from NIDAAug 15, 2026
Thank you so much for this wonderful review! We're really happy to hear your skin is feeling soft and hydrated. It means a lot knowing that our moisturiser, eye cream, Salmon PDRN, and oil cleanser have all been working well for you. Reviews like yours truly make our day. We hope your skin continues to feel great with NIDA!
CO
Carol O.
Love Nida products
Love Nida products. Leaves skin so soft and helps with fine lines. Will definitely buy again.
Response from NIDAAug 15, 2026
Thank you so much for this wonderful review! We're thrilled to hear our products are leaving your skin feeling soft and that you're noticing improvements with fine lines. It means the world to us! We look forward to having you back.
MA
Maryann
Excellent products at a great price
To be honest, I wasn't expecting much, but this product range is amazing. I am 72 years old and my skin has never looked better
A warning to buy from legit site as I believe ads on facebook and Insta are being targeted by scammers
Response from NIDAAug 15, 2026
Thank you so much for this wonderful review — it truly means a lot! We're so glad the products have been working well for you. And thank you for the important heads-up about scammers on social media. Please always purchase through our official website to ensure you're getting genuine products. We appreciate your support and kind words!
PD
paula D.
LOVE, LOVE LOVE THESE PRODUCTS!
LOVE, LOVE, LOVE this brand+ their products! They're moisturising cream, is AMAZING, I used it 7 days straight, every night, on a clean face, and it worked WONDERS for my skin, it glowed with rehydration, helped with my redness, + evened myoverall complexion! LOVE UR PRODUCTS, NIDA! I'm buying the serum next!! :)
Response from NIDAJul 28, 2026
Thank you SO much for this amazing review! 🥰
NB
Neena B.
Excellent service
Excellent service, the products are amazing, have been using for a few months, noticed a difference skin seems a lot clearer and glowing. Just wish delivery came quicker and cheaper. Or even having these products sold in UK stores.
Response from NIDAJul 28, 2026
Thank you for being part of the NIDA family. We are working hard to stock our products in retail stores in the UK region!
JW
Jack W.
AVOID: DOES NOT SHIP
NIDA has taken the order then not shipped the product due to 'increases in fuel costs'.
I have followed up 3 times and have received automated emails thanking me for my patience. Items were purchased 4 weeks ago with no commitment to a delivery date or option to refund.
Response from NIDAJul 28, 2026
We sincerely apologize for this experience—this is absolutely not the standard of service we strive to provide, and we understand your frustration completely.
We'd like to make this right immediately. Could you please reply to this review with your email address? We'll escalate your order to our management team personally to investigate.
BM
bernie M.
Glow
Hi been using products a little over a month my skin feels so hydrated snd my lines are softer
I dont look as tired will definitely order more of this magic
Response from NIDAJul 28, 2026
This is literally what we made these products for, so thank you for sharing this! The fact that you're seeing softer lines and that tired look disappearing after just over a month is exactly the kind of feedback that keeps us going. Thanks for being awesome 🙏
CD
Catherine D.
My experience with NIDA has been…
My experience with NIDA has been extremely disappointing.
I placed my order on June 26th, and it has still not been delivered. What is even more frustrating is that no one from their team proactively reached out to explain the delay or provide any updates. I had to follow up myself just to find out what was happening with my order.
To this day, no clear reason for the delay has been provided. I even pointed out that the recent Middle East situation should not be used as an excuse, as I have continued to receive orders from China, Thailand, and most recently Korea without any delays. Other companies have managed to deliver on time, so the issue appears to be with NIDA’s logistics and customer service.
Adding to the frustration, they offered a refund that excluded the shipping fee. If an order cannot be delivered due to the seller’s failure, customers should receive a full refund, including the shipping charges. It is unfair to make customers pay for a shipping service that was never completed.
What disappointed me most was the lack of communication. Had someone informed me that there was an issue with the shipment, I would have understood. Instead, I was left waiting for weeks with no updates, no explanation, and no initiative from the company. Customers should not have to chase a business just to find out where their order is.
If NIDA cannot reliably fulfill orders to the UAE, they should resolve their logistics and communication process before continuing to advertise and accept orders from customers in the region.
Delays can happen. Poor communication, lack of accountability, and inadequate customer service should not.
Response from NIDAJul 28, 2026
We sincerely apologize for this experience—this is absolutely not the standard of service we strive to provide, and we understand your frustration completely.
We'd like to make this right immediately. Could you please reply to this review with your email address? We'll escalate your order to our management team personally to investigate