Brittany
Communicative emails
Communicative emails. No issues with products. Happy with the results so far and have completed a second order, again, no issues.

Premium Korean skincare brand fusing nature and science for exceptional results—featuring products we use and recommend to those we love.Made with ❤️ in 🇰🇷
NIDA (nida.co) has 124 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Brittany
Communicative emails. No issues with products. Happy with the results so far and have completed a second order, again, no issues.
Kay B.
The NIDA eye cream has become my go to cream, light and effective to use twice a day ! Great customer service too. Thanks NIDA
Jules R.
Very disappointed! Bought the moisturiser blue tube and the eye cream yellow tube. The eye cream lid fell to pieces already. The plastic just crumbled into pieces. Contacted customer services 3 times before getting a reply and they said because it was not damaged in transit tough basically! Have been using the products for 3 weeks and have not seen a difference so far. UPDATE 5 months later you reply below, so I email you as per your instructions and guess what, STILL NO REPLY!
Response from NIDAAug 21, 2026
We're sorry to hear about the broken eye cream lid and the trouble you had reaching our team—that's not the experience we want for you. A packaging issue like that is something we'd genuinely like to put right. Please reach out to us at [email protected] so we can look into this and help make things better.
Ma G.
Long-lasting moisture, very light cream and very pleasant on the face. I really like it.
Claire W.
After seeing numerous reels and adverts on SM for flawless skin and Botox effect products, i must say it did grab my attention. When I saw the 7 product deal advertised I decided there was only one way to find out how good they really are and purchased my first set. I’ve struggled with my skin a lot lately, hormonal imbalance, large pores, breakouts etc… I can honestly say that after 1 use I noticed a difference in the appearance of my pores and complexion. My skin literally drank up the moisture and felt soft and smoothed. After 2 weeks my skin hasn’t never looked so good and I actually feel confident enough to go makeup free! My skin glows! I guess everyone is different but I can only say my experience has been very positive and I’ll most certainly be buying again!
Jennifer P.
Products were very reasonably priced, but don’t work. The blackhead white rice serum says it’s supposed to “lift all the blackheads out your nose with the rubbing friction movement”, but the product is simply balling up and clumping instead of it being anything leaving your skin. Definitely not any blackheads being removed. Hasn’t improved blackheads at all, wouldn’t recommend.
Response from NIDAAug 21, 2026
We're sorry the serum hasn't worked as you'd hoped—that's understandably disappointing. The clumping you're describing isn't the experience we want you to have, and we'd like to help troubleshoot or make things right. Please reach out to us at [email protected] so we can look into this for you.
emma F.
I got the ultimate moisturizing cream and I love it! Now im waiting on the 7step rutine. The cream ttake a while to go in but ones it does it really makes it soft . Been using it for two weeks now.
Roger E.
My previous order (see below) has been replaced with new bottles of serum. Much appreciated of you action and truly grateful for this. Complaint has been resolved satisfactory. Best regards, RE 25 Aug I ordered 1 bottle for whitened and 1 bottle of blackhead exfoliating serum, I received them very quick but unfortunately the 2 bottles are nearly empty. I contacted customer service and ask for photos, and they judged the content by photos. The dropper has nothing to suck in. I have to communicate 4 times with them and customer service experiences were very poor. Just VERY POOR SERVICE this time from me. Simple problem CAN'T BE RESOLVED. 23 Feb 2026
Response from NIDAAug 21, 2026
We're sorry to hear the bottles arrived nearly empty and that getting this sorted has been such a frustrating experience. That's not the level of service we want you to have, and we'd like to put it right. Please reach out to us at [email protected] so we can look into this and find a proper resolution for you.