Nicetown.comReviews of nicetown.com

Quality product as described. Order fulfilled in a timely manner. Prompt and professional service.

My first time purchasing and I am so disappointed. The curtains were not cut right and they didn’t measure right either. The curtains were way too long or small. One set was as long as a cathedral veil for a bride. Another set wasn’t wide enough to fully cover the windows and the curtains weren’t cheap. I will not purchase from them again or recommend this place to anyone.

I spent almost $500 on custom "100% blackout curtains" and they sent me curtains that were completely sheer and not light blocking at all. I sent them photos and called them and emailed countless times. Amy would not respond to my emails and would not take responsibility for the mistake. They are scammers -- DO NOT order from them!!!!!!

Great experience ordering from Nicetown. I got custom curtains, and accidentally ordered one panel instead of two, so they came in two separate orders. Both shipped quickly and the curtains are great quality. I received a tie back with one and not the other, and customer service was super helpful, quick to respond, and offered to send me another one. Definitely recommend.

I purchased two sets of 4 layer blackout/thermal insulated drapes. I was impressed with how quickly they arrived, knowing that they came from China. They are well made and quite handsome. I bought them for their thermal qualities. But, since winter is over I'll have to wait until next year to evaluate their effect on my heating bill. I have no doubt that they will help. I was pleasantly surprised to see that included with my order were 'tie-backs', those strips of cloth that are used to hold the drapes open. The only complaint I have, and it is a minor one, is that they are all the same size. One of the sets I ordered have two panels that are 61" each while the panels of the second set are each 108". The tie-backs work with the shorter set but are a bit tight. They are definitely too short for the longer set. I'll have to figure out something for them. Overall, I am happy with my drapes and would recommend this company for anyone who is looking for a good looking, durable drapery.

Arrived surprisingly quickly after ordering. Good quality.

I requested samples that were delivered within just a few days free of charge. Amy was very helpful in answering questions on my very large order. She caught a mistake that I made on my order and clarified with me before placing the order. The 4 layer curtains were exactly as described on the website. I was impressed by the speed in which my orders were completed and delivered. I would order again.

Buyer beware - they are a suspicious company and send you defective items and decline refund when you ask customer service. Their provided phone number is actually a dead line, their chat offer is a lie because no one responds to you, and their customer service representative "Amy" emails from a weird Chinese email and suggests I give my defective product to a friend when I showed them a ripped and stained product. I've received multiple spam calls with a Chinese country code since ordering from them, and I would never EVER think of buying from them again.