customer
This first shipment was smooth, but...
The first shipment went smoothly. The commitment to ensuring that patients receive the prescription before the current supply runs out is inaccurate. Although my credit card has been charged, I am still waiting for the second shipment. I have already missed one dose, and it looks like I may go at least two weeks without a dose.
Response from NiceRxOct 17, 2026
We’re sorry your second shipment didn’t arrive when you needed it. You should be able to rely on timely delivery and clear updates, and we fell short. The pharmacy experienced processing delays, but we recognize that this doesn’t lessen the disruption you experienced. When you requested cancellation, we promptly cancelled the order and issued a refund. We understand that a refund doesn’t make up for the inconvenience or restore your confidence. Thank you for sharing your experience, and we sincerely apologize for letting you down.




