Ray
There is a monthly fee for pet…
There is a monthly fee for pet insurance and if you don't use it you still pay the fee. I decided to close the account and it will take awhile to close it. They have to send the request to the higher ups and they will decide if they want to close the account. Terrible customer service there phone breaks up a lot that it's hard to understand them.
Response from NibblesSep 2, 2026
We are truly sorry to hear about your negative experience. Providing excellent service is our top priority, and we regret that we fell short in your case. Your feedback is important and please reach out to our Customer Success Team as soon as possible to address your concerns and work toward a resolution. Thank you for bringing this to our attention.


