Katrina N.
Card keeps getting declined and they owe me $1700!
Update: after several back and forth exchanges I now have access to my funds. I just received a phone call as well making sure everything is ok. I was planning to go on vacation and booked all of my travel using this card. Unfortunately my trip was canceled and all my funds were credited back to the card. I tried to use it over the weekend and all my transactions were declined. I have $1700 in credit on this card! I called the company and was told they are having problems with transactions being denied. I asked if they could send me a reimbursement check and the only thing they said was that senior management is looking into it and they will let me know when it is resolved. They stated that many people are having this issue. I find this unacceptable. They have my money, I can't access to charge anything and they won't send me a check. How is this legal? I am now going on another trip and won't have access to the funds. I am very upset and frustrated. Do not waste your time with this card
Response from NibblesSep 18, 2026
We are truly sorry to hear about your negative experience. Providing excellent service is our top priority, and we regret that we fell short in your case. Your feedback is important, and see you are already working with our Customer Success Team to address your concerns and work toward a resolution. Thank you for bringing this to our attention.


