NibblesReviews of nibbles.com

It was easy to apply and the approval was fast. (My cat is q2 years old, not 13. Can you correct it?)

How to have a frustrating experience.. I am on day 21 of trying to get the insurance filed. Nibbles ONLY has foreigners doing support. The conversations go like this, "Uhm, hi, thank you for calling Nibbles. Uhm, how can... uhm.. how.. can I... uhm... help?" I reply, "I took my pet, Annie, to see the vet on Feb 5th and used my Nibbles card. However, I never received an email to file the claim. I've been calling every day and keep getting told that I'll get an email within 24 hours. I never have. I've checked my spam too. I'm receiving your other promo emails." Agent: "uhm.. ok.. so you want to.. uhm.. call for the insurance on your Nibbles card? Is that.. uhm.. righhhhtt?" Me: "yes" Agent: (high pitch sing songy) "ooookayyyyy, did you use your Nibbles card?" Me: "I said I did. Yes." Agent: "Uhm.. oookay.... soooo... uhmmm... uhmm... let me see, uhmmm.. so you uhmmm... used the card when you took your pet to the vet?" Me: "Again, yes." Agent: "uhm. ok. So if I understand you have the Nibbles card and you used the Nibbles card when you took your pet to the vet. Which pet is it?" Me: "Annie, the one who is insured." Agent: "uhm. ok. So if I understand.. uhm... you have the Nibbles card and you used the Nibbles card when you took your pet, Annie, to the vet. Am I right?" I seriously wish I was joking.. I am literally typing this verbatim as I am speaking to this person. Now she says, "Jamie is the ONLY one who uhm... handles... uhm, the... uh... insurance claims. So she might be uhm.. backed up with uhm.. claims or... uhm something." This company is a JOKE! I asked for someone in America, "(Agent giggles) uhm, yes, I am in the uhm... yes, you are already speaking to someone... yes" Me: "I lived in Guam many years, your Filipino, not American. I need someone who can understand the issue of having to call daily and being given the run-around." Agent: "Oh, yesssss (giggles with a high pitch)." Nothing is getting resolved. It's as though they hire people who want to irritate and agitate customers so we drop claims. Nope, I'll fight this all the way to court. I followed all the required steps, they need to learn about follow-through. I expect this claim to be paid. They'd better expect me to raise hell if they try to pull one over on me.

The app is so easy to work with

Simple process to register our new puppy and get him covered almost immediately. Went to vet the next day and the initial puppy visit was covered as described in the paperwork and a check is on the way So simple and easy. I plan on adding other dogs to this policy.

I am very surprised that a credit card company is closed Sat and Sun. Need to speak with someone and it is important.

Quick and easy

Took my dog to the vet used nibbles for the charges. Nibbles contacted us quickly to set up a claim for the charges.

Easy to access even for the older people