Next VacayReviews of nextvacay.com

Response from Next VacayAug 28, 2023

Thanks so much for sharing your feedback with us, Fred. We're sorry our service hasn't met your expectations so far. The deals we send are based on availability, so some weeks see more deals than others, but we're always searching for the best deals that offer the lowest prices, most convenient flight times, and the most comfort. We pride ourselves on only sharing quality deals with our customers that our team has hand-verified and approved. Currently, we only allow members to customize their account based on departure airport, but we are working on adding more features and customizations in the future! In the meantime, if you have any feedback about the kind of flight or trips you're looking for, we'd love for you to reach out to our team at [email protected] or via our live chat so we can figure out something that works for you. We want to make sure you're getting the most out of your membership, which is why we also offer the 30-day free trial and then a 6-month money-back guarantee to ensure you're happy with the deals and, most importantly, can take advantage of them for travel!

Response from Next VacayMay 30, 2023

Thanks for the feedback, Joel! We're sorry to hear you weren't impressed during your free trial. We try to send only the best deals to your inbox for amazing destinations at a great price, but the frequency of deals does fluctuate depending on the airlines, your home airport, and several other factors. That's why, on top of the free trial, we also offer a 6-month money-back guarantee, so hopeful travelers can be sure they've made the right choice when using our services. If you have any other feedback or would like to share more details about your experience, please don't hesitate to contact our team at [email protected], as we're always working to improve our services based on customer feedback.

Response from Next VacayNov 3, 2020

Thanks so much for taking the time to share your feedback with us, Susie! We appreciate your honest feedback, so we can continue to grow and improve and our deal hunters are working hard to find our members the best flights to destinations around the world. We'd love to get more information about your experience and see what we can do to turn things around and make sure you're getting the most out of our service and these deals. We've reached out, and we look forward to hearing from you and turning this experience around!

Response from Next VacayOct 19, 2020

Thanks for sharing your feedback with us, Michael! We take pride in our members offering us unbiased reviews of their experiences, whether good or bad. When members leave a review, they are not required to include or exclude any specific information but just to share whatever feedback they see fit. Many of our members actually do mention their home city/state when leaving feedback, so if you read through the reviews others have left, you'll often see they've included details about both their origin and destination. If you'd like to see the deals for yourself, we offer a 30-day free trial period, along with our 6-month money-back guarantee, so you can try us out hassle-free and cancel at any time. If you have any other questions or concerns, you can also reach out to our team at [email protected], and we'll be happy to help.

Response from Next VacayFeb 24, 2020

Thanks for sharing your feedback with us! We're sorry to hear the deals haven't been practical for you or fit your interests so far. To be clear, we do focus more on international deals for our members because these are often harder to find and international travel, on the whole, is more expensive. So we want to find great opportunities for our members to make their travel dreams come true with visiting destinations all over the world! We do look for cheap cross-country flights, major city deals, and deals for popular tourist destinations though, so that includes places like Hawaii, Aspen, and DC, all of which have been sent over the past month! I noticed you mentioned the surrounding airport feature isn't much help for you, considering you'd have to drive several hours to take advantage of a flight. If that's the case, then please get in touch with our team at [email protected] to confirm which airports you'd prefer to see deals from, and we can update that for you! We don't have the option to choose specific destinations just yet, but if a great cross-country deal to Kansas City or nearby pops up, you'll be sure to receive an alert for it. We're glad to hear you've been able to use the deals to plan your future adventures, and we'll do our best to adjust your account now and improve the deals you see moving forward!

Response from Next VacayFeb 20, 2020

Thanks for sharing your feedback, Hal! We're sorry to hear the destinations haven't been what you're interested in or looking for. Can you tell us more about where you'd like to go? I see we've sent deals out of Las Vegas to quite a few different destinations, including cities in South America, Europe, and Asia. We've also sent some great deals we've found to domestic destinations like Hawaii, along with flights to Canada and the Caribbean. We can't guarantee specific destinations just yet, but if you'd like to get in touch with our team at [email protected] with more feedback on what you're looking for, we'll do our best to find those deals for you!

Response from Next VacayFeb 20, 2020

Thanks for sharing your feedback with us Isabel! We do send deals from surrounding airports within several hours of you, so that's why you're seeing those options out of Cincinnati and Atlanta. Nashville on its own still sees around 2-3+ deals per week though! It looks like we've sent out 3 deals in just the past week, but those might have been lost in the shuffle of your inbox. If you'd like to have Cincinnati and Atlanta removed from your account, just confirm that for us at [email protected], and we'll get that updated for you stat, so you're only seeing the kind of deals that you'll use!

Response from Next VacayFeb 20, 2020

Thanks for sharing your feedback about the destinations with us! Las Vegas actually sees a fair few domestic deals because the airlines there support a lot of domestic destinations, so we see cross-country deals out of here as well deals to major cities and popular tourist destinations. In just the past month, we've sent deals to Honolulu, Aspen, Houston, and DC. We do focus a lot on international deals, as these are often harder to get inexpensive flights for, but we never pass up on a great opportunity to send our members exploring right in their own backyard, figuratively of course. In Las Vegas, you do have access to the deals from busy hubs like LA as well, which see even more international deals, but if you'd like to focus on the deals solely out of Las Vegas, let us know at [email protected], and we can take care of that for you!