We pride ourselves on our professionalism and attention to detail. Our team of experts is trained to handle every aspect of your move, from packing to transportation, with the utmost care and efficiency.Moving can be expensive, but we believe that everyone should have access to quality moving services at an affordable price. That's why we offer competitive pricing and flexible payment options.With over 15 years of experience in the moving industry, we have the expertise and knowledge to handle even the most complex moves. From fragile items to bulky furniture, we've seen it all and know how to handle it.
Next Stop Relocation (nextstoprelocation.com) has 185 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
Also known as
nextstoprelocation.com
Website
nextstoprelocation.com
Category
Moving & Storage
Location
Lantana, Florida
Listed on Five Star Index
2026
About these reviews
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The company replied to 60% of reviews.
Latest
Most recent review: September 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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We set up the move with Mark that worked with us very well. Once he was out of the picture it all went downhill. When our pickup started 2 hours late and we only had one person to move of for half the time, items were not packed properly and dragged and covered with dirt. Upon arrival which was prompt, we had several damaged items that I'm not trying to claim. Most of the damage stems from not being wrapped properly (like no bubble wrap) and couches not being fully wrapped. There were no blankets and thus the hard furniture was damaged as well.
Response from Next Stop RelocationApr 10, 2025
We take all reviews seriously, but this does not reflect a genuine experience with our company. Our team is dedicated to providing professional service, including careful packing and use of proper materials. If there were any damages, we offer insurance for exactly these situations—however, we have not been contacted regarding any claims. We encourage direct communication so we can resolve any real concerns appropriately.
SO
SOPHIA
LIARS BEWARE BOOK THEM AND GET…
LIARS BEWARE BOOK THEM AND GET ROBBED> IM FIGHTING FOR MY MONEY NOW. STAY AWAY>They do not have trucks. The guy said he needed to charge me a thousand plus dollars to rent a truck for the things on my list. Why would he book my move and take deposit and not have a way to transport it. Then said no refund. I am looking to make a police report. I kept all messages and recordings. Im filing against them for what they did and tried to do to me and my children. Sick people UPDATE TO REPLY.... I was booked for a window of 2-4, your guy showed up after 8pm asking for money for a uhaul for the list before even seeing the stuff. And said he would rent it and come back in the morning. You can say what you like but the truth is the truth. Maybe you should do real honest business so you can have satisfied customers instead of ALL OF US with similar complaints against you smh. I had to hire an HONEST mover to do the move which was done perfectly as advertised, meanwhile i lost flight money etc due to your dishonesty. I wont go back and forth anymore, do better. You may need to pay for a service one day too, and good karma is just that.
Response from Next Stop RelocationMar 12, 2025
We’d like to clarify the situation. We do have our own trucks, and our team was ready to assist with your move as soon as you booked with us—just two days before your moving date. Upon arrival, we noticed that the inventory provided didn’t match the actual items being moved. You had additional items, including a fridge, furniture, and many more boxes that were not listed in your estimate. As a result, we had to charge for the extra CF of space required to accommodate these items.
Our goal was to make your move as smooth as possible, and we worked hard to ensure it was completed on time, despite the short notice. We provided a fair charge for the additional space and items, which you declined to pay for, unfortunately halting the move.
We have documentation, including videos and evidence, showing the discrepancies between the original inventory and what was actually moved. Our priority is always to be transparent and professional, and we regret that this situation led to a misunderstanding.
we must clarify that this review is NOT accurate. The information provided does not reflect the actual events or our company’s practices, and we consider it to be a fake review.
CH
catherine H.
Was the worst experience I've ever had
Was the worst experience I've ever had. I would not recommend at all. I've tried a number of time to get help to start a claim with no luck. Took 2 days to load, loaders were sick. Let them stay in my house, gave one a coat. Told me they were bringing my stuff to Wisconsin. They left before collecting money. Couldn't figure out how to pay them. On my drive I had to sign contract or they wouldn't bring my stuff to Wisconsin. Another driver came had no help. Stuff was broken and scratches on every thing. Emailed the email they gave me no one responded. So I'm stuck. They also make you sign contract at end before they will open truck and give you your things. And pay them. I would not use them at all.
CU
customer
Pretty dissapointed with the service, non professional and don't recommend
If I could give a 0 I would probably do it, our move was so much difficult because of their service. Not professional and will treat you and your stuff like it doesn’t matter.
Don't know how they have such great reviews... I would encourage anyone looking for a moving company to take a look at the "good reviews" they have and see how they all look the same and profiles seem sketchy. The bad ones seem to come from real people, you can to draw your own conclusions.
This is a follow up after my whole experience... I already said we had a really bad experience and to finish this up the customer experience regarding or bad experience was awful. After everything we went through they ask me to reach out, with them saying they were going to try to make things right.
They AKNOWLEDGED that what happened was not fair, that our experience was bad and still they won't make things better and won’t take you seriously. It's a pain to go through customer service, that is if they answer at all. Overall bad experience a not professional, they won't take care of your stuff and will treat it like it don't matter, and if won't take care of the customer.
KA
Ken A.
Hired this company to move me 1600…
Hired this company to move me 1600 miles charged me $22000. Damaged/ destroyed, lost or stole about $2000 of my stuff. Lost hardware to reassemble half my stuff and hasn't responded to my request to file a claim for compensation.
JV
Jill V.
they are full of shit
they are full of shit. gives you a quote then when the movers arrive they say you have more stuff then what you told them. They have no inventory list of your items. They didn't pick up my stuff because the wanted more money
EH
Eve H.
Horrible
Horrible
Do not use
liars
They don’t care about people’s items
They show up with no supplies
they quote and then double your price at the last minute
not professional at all
they don’t pay their workers
I could go on and on
save yourself from this place
Response from Next Stop RelocationOct 23, 2024
We believe this review isn’t based on a genuine experience and may have been written with bad intentions. We pride ourselves on professionalism and taking care of our customers' items.
NN
No N.
0 star, multiple lies plus under quote
I would give them a 0 star if possible. They are a broker, not the actual movers (lie #1). When the movers got to us, they quote was for only half the truck (lie #2) despite all items for the move were accurate. They doubled the price of the quote (lie #3). Could not get ahold of the broker/people we contacted. We canceled the move and sent them home (the movers said this happens all the time on an under-valued quote).
I requested a refund after 20 times of actually trying to call. The next morning the broker tried to save the deal and told us the movers were still in town (lie #4; the movers lived 4 hours away and were excited to go home that night).
The brokers told us about free storage option they had. Truth is, every move has to go thru Dallas (at least in this case). They would not go from point A to point B directly. They had to move the items from one truck to a different truck in Dallas (another lie from the broker).
Overall, worst moving experience in my life. Don’t waste your time with them. And they still won’t give me a call back.
Response from Next Stop RelocationAug 5, 2024
We have thoroughly reviewed our customer records and unfortunately, we are unable to find any record of your interaction with our company. We take all reviews seriously and strive to provide the best service to our customers.
We suspect that this review may have been posted by a competitor with the intention of harming our reputation. If you believe this is a mistake, please provide us with more details about your experience, including any order numbers or relevant information, so we can address your concerns appropriately.