Samantha H.
I don't want to move again....
I want to start off by saying that Yevgen, the gentleman who kept us updated after the pickup of our things, was great. From here forward, I can't stress enough after two cross country moves (Washington to Florida and back) with two separate companies, just sell what isn't a family heirloom or dear to you, and just re-purchase what you need and skip a moving company. The cost of cross country moves are not worth it, the damage to your things, possible storage costs at 3-4 times normal prices, etc. We chose Next Stop Moving & Storage due to their great rating. They worked with us on pricing which was awesome and appreciated. First warning: Make sure you don't need storage. You get one month free, which most moving companies offer. After that, it is $1 per cubic foot in the busy season because storage room is at a premium, so you will pay the premium. We did $6,900 worth of storage which killed us, but we didn't have a choice. We had planned to use part of the first month of storage and than move our stuff out once we had a house. The home fell through and took us 4 months to get into a home. Lastly, in the contract, it says, "NEXT STOP MOVING & STORAGE SERVICES ADVANTAGES INCLUDE: .....Disassembly and reassembly of basic furniture...." They did do disassembly of furniture, but when our stuff was delivered to the new house, NOTHING was re-assembled. My office furniture had chips out of it, and two deep dents that would take an enormous amount of force to make. We had a fair amount of broken or damaged items. Not something we experienced with our other moving company. The movers also expected tips once they are done. After making storage payments, I would still get calls or texts for a coupe days to pay as the right hand and left hand don't communicate it seems on client accounts. I'm just happy to have this whole situation behind us. I don't want to go through this process again.