NEXT STOP MOVING & STORAGEReviews of nextstopmoving.com

Pathetic Liars. They broker out 90% of their work. Their “website” keeps going up and down, sometimes brining you to a gambling website. And my “Quality Assurance” representative was definitely on drugs. I would never use them and I am speaking with a lawyer currently. They should be ashamed.

If we could do 0 stars I would. This was the WORST moving experience we have ever had- especially in terms of customer service. We moved from the southwest to the north east with nothing but movers with an attitude who kept threatening to charge us for things like the payment pending for 5 minutes not to mention on a federal holiday! While unloading they moved out at least 5 things that did not even belong to us and laughed when I said this seems not good. They then gave me an attitude when I refused to sign off on paperwork without checking for all of my belongings even after the fact of them mixing up other peoples things with ours. On top of it they came an hour early, did not even give us an hour notice- a 15 minute notice and said not to be too late even though the company stated a different time and I was told I would get an hour heads up. They then tried to charge us for a shuttle because they were convinced an 18 wheeler wouldn’t fit where we needed them to go- meanwhile during the move another 18 wheeler was able to fit with plenty of room! So since they refused to go where we asked we ended up having to move our things and they just unloaded the truck. Overall mover seem lazy, incompetent with lack of common sense, and unaware of the contracts their clients are signing trying to cover themselves than doing a good job. I would NEVER recommend this moving company- I would honestly recommend uhaul to avoid the headache and rudeness.

This company is awful....... they promised but did not deliver well. They packed, yet my bedroom dresser is damaged, boxes are missing, large items are missing, and there were damaged and totally broken goods. They kept my household waiting for 3 weeks in storage before getting on the road. In the meantime, I had to sleep on a blowup bed and purchase things I needed that were on the truck. I completed the required list of broken, damaged and missing items, but they amazingly never found anything or offered reimbursement. I had even sent proof of my purchase of a few of these items. Then the company simply came up with a ridiculously low amount of money to compensate me, which did not include the reimbursement for the blinds they broke at my old apartment. I am now in conversation with my lawyer.