Rhoda S.
Very dissatisfied customer
I had been a previous customer, and liked their creations until I placed an order about April 27, When I placed an order, they mentioned their website was not working properly. I received four (4) of the same necklaces when I only ordered 1, due to 'website issues". I got a telephone call before they shipped, asking me if i ordered four, and I said "NO" I did not. So they the person asked if I wanted to keep them for a discount. I said "NO". If you haven't shipped them, I only purchased two. Well, they shipped four, and I have never been able to reach them by phone or email. It's obvious they HQ out of the United States. They do not list any contact phone numbers anywhere, or addresses. They spend plenty on the front end marketing, but fail miserably in customer support and satisfaction. I am now seemingly stuck with $321.00 worth of duplicate merchandise they said they would send a return address for -- but, of course, never did. It's been more than a month now. I am a VERY DISASATISFIEDD former customer. No more orders from me. Rhoda Spuhler