NextmedsReviews of nextmeds.com

If I could have given them zero stars I would have! They are thieves, not scammers, thieves! I placed the order on 9/12/2026. The earliest appointment to speak with a "clinician" was 9/23/26. I scheduled the appointment for 215pm. I was informed by email that someone would call me at that time. No one called. I waited until 220pm, then I called customer support. After going back and forth for almost an hour I requested a refund, because they did not provide the services that I paid for almost 2 weeks prior. I have communicated to them numerous times via email and text that I'm requesting a refund. I still haven't received my refund after all this time! The following is the email response that I received after leaving the previous review. They continue to deny me my refund despite the fact that their "medical provider" was a no show; therefore they didn't provide the service, nor have I received the product: Thank you for contacting Patient Support. We understand your concerns regarding the refund request and recognize the importance of receiving a clear explanation of the conditions under which a refund may be approved. We appreciate you sharing your concerns with us and understand that this situation has been frustrating. We would like to clarify that, under our refund policy, a refund may be eligible if a medical provider on our team evaluates your circumstances and determines that you are medically disqualified from participating in the program. The medical provider would need to document this determination in your account before your refund eligibility can be reassessed. If you believe this applies to your situation, we kindly encourage you to access your online patient portal to arrange an appointment with a medical provider for further evaluation. If you have any questions or require assistance scheduling an appointment or accessing your portal, please do not hesitate to contact us. We are here to provide further assistance and support.

I sent 5 pictures of a bad with 10 syringes and no medication to NextMeds . They said it is not there fault the package was destroyed by ups and that I am out 129 dollars not a good company at all.

I’ve been dealing with nextmeds for 2 months trying to get the medications that they sold me. I bought 3 medications never talked to a dr. They sent the triz. 2 months later im still waiting on the other 2 medications. They refuse to refund me my money and I continue to get bs emails and texts every day saying we are sorry for the delay. Oh and don’t bother calling as you’ll get someone from another country that just apologizes and doesn’t have any answers. I urge you to try literally any other company before you waste your money with nextmeds.

One star is too many. Had 3 month subscription. Waiting for my second months injection to be delivered. I need it for tomorrow. Made numerous calls. All I get is I’m so sorry for the inconvenience. So tomorrow I have no shot and I don’t know when it’s coming. You can’t speak to anyone but the phone people who are foreign and say the same line… we’re are so sorry…… DO NOT USE THIS COMPANY So now they want to expedite my order and need my email. Bogus!!! They have my email from my account with them but this looks good to other people reading this. Nextmeds you know how to get in touch with me. I guess the FTC needs to be contacted again. Paying out $150,000 to the FTC for fraudulent activity apparently isn’t enough for you

Never received consultation, meds. Can't get a response to email for cancelation and refund.

Regretting for not checking reviews before doing any business with them. Ordered meds, they got delayed in shipment, call customer service since then 6-7 times, send them enormous amount of emails, it’s been 2 months and nothing resolved.

I never take the time to leave reviews. So if I do, it's for good reason. Late deliveries, wrong doses sent, poor communication. This place just flat out sucks. Go anywhere else but this place.

I wish I could have negative stats as an option. They don’t even deserve 1 star!!! Response to emails takes forever and they do not read the entire email trail and you do not get the same customer service person so you are repeating yourself over and over. When they sent an email asking if I wanted to renew I respond NO that I wanted to cancel and I reached out for 4 more days to confirm that they cancelled it and never heard anything back and when I did get someone they didn’t even answer my request but proceeded to tell me my dose increased. Worst customer service ever!!