Next Gen MobilityReviews of nextgenmobility.org

Before I ordered I used the chat function to ask some questions about the Aero vs other wheels. I received very quick replies without pressure to upsell or even buy. When I decided on a wheel I looked to see if Next Gen was a trusted retailer and saw they had good reviews from others not on the Next Gen site. This was true so I placed the order. We had a bit of a hiccup with Shopify, but again. Quick responses and accurate communication were the norm. Communication as I waited was great and even when there was a slight delay I was notified. The wheel arrived and I was able to get it out for about 60mi since Friday evening. There have been no issues with the wheel, but I trust that if they do arise, I will get a response and help resolving them. I will definitely consider Next Gen if (or, let's be honest, when) I am looking for another.

great service, very friendly.

Very quick and thorough support. Great customer service.

I had great experience so far they have answered my questions and have been very helpful I do recommend buy from them

Kept me up to date on order delays. Unhappy with UPS delays. Initial delivery date was next day. Then changed to next week! EUC itself is excellent. Packaged well.

Great communication, great service.

Absolutely flawless experience from start to finish. Shipping was surprisingly rapid. Less than seven days from order to my doorstep. Packaging was thorough and protective, received wheel hundred percent unscathed. I sometimes think the shipping is the real torture test. Outstanding and stellar job! thanks so much Rob and the crew.

Competitive pricing and good service