R. D.
Beyond right..
It's one thing to mess up, but a whole nother thing to go above and beyond to make it right. There was a simple thing with my previous order and Rob jumped through hoops to make sure that not only was I made right, but that I was able to have a better experience over all. The level of support after the sale is staggering, the genuinely concerned vibes are overwhelming, and every transaction feels like a firm handshake from 1000s of miles away. Great prices, yes. But in the end, the level of commitment is second to none.