Next Day DumpstersReviews of nextdaydumpsters.com

If you ever need a dumpster than Next Day Dumpster is the perfect choice. The customer Service person was very helpful with any questions I had. When I ordered the dumpster it came the next day in the morning and also the pick-up of the dumpster went very well. Definitely I would order another dumpster at any time.

Great staff and on time

I was very pleased with my choice to use Next Day Dumpsters for my cleanout project. Everyone was professional from start to finish. Everything was explained to my satisfaction concerning every aspect of the rental. I will not hesitate to recommend your service to anyone.

Staff was kind and courteous. Both the delivery and pick-up were done in a timely manner. Dumpster was clean.

Prompt and professional

This is our second experience using next day dumpsters, our first experience was seamless so it was an easy decision to choose them again. My husband handled the booking and everything seemed fine, delivery went well. I had a question about how pickup was scheduled, so he called and was informed that although it was a 7 day rental it was only an additional $8 per day if we needed it longer. He was also told pickup does not occur until we call to request one, which lined up exactly with our first experience. Day 7 rolls around and I get a knock on the door, it was the dumpster people coming to pick up the dumpster. Imagine our surprise when we had just been told pickup wouldn't happen without us calling first. Luckily my vehicle was blocking their path, otherwise our mostly empty dumpster would have been picked up without us even knowing. The driver was understanding and went on his way. A short while later I receive a call informing me that we were going to be billed an additional $150 dollars for a non pickup. I calmly explained that wasn't happening since we never called for a pickup, her response was something to the effect of; well I have our previous conversation recorded I'm going to pull it up and get to the bottom of this. She called back and told us she was right and we had to pay the fee, we asked her about our 2nd conversation which was with a different rep. she said she didn't know anything about that and would have to pour though thousands of phone calls to find it, which sounded fishy. She called back the next day and admitted she had found the 2nd conversation which confirmed what we had said. Instead of an apology she proceeded to tell us they weren't going to make any money on this transaction, and wouldn't promise we wouldn't be billed for the non pickup. We asked for a return call to confirm we wouldn't be billed we never received this call. My husband had to call 2 additional times to get this confirmation. When we called for pickup it was seamless. We did not get billed for non pickup. Will not be using next day dumpsters again because of their inability to have consistent customer service.

I am so impressed with the care and professionalism each and every time I have worked with Next Day Dumpsters! I have utilized their services twice now and they could not be more friendly and accommodating! Highly recommend them!

Placing the order for the service was excellent! Not so sure about the over cost for extra weight Best