Nexgen Software ServicesReviews of nexgent3.com

Response from Nexgen Software ServicesOct 17, 2020

Brian, this is just not accurate. Nexgen does a LIVE market class every day! We watch the live market as it unfolds, tell you what SHOULD happen before it unfolds based on the read of the indicators vs the teachings. We spend an extraordinarily LARGE amount of time comparing the LIVE market patterns to the trading plan patterns. This is the way you learn to recognize your setups BEFORE they happen. We spend all day analyzing real trades and how they "FIT" or not fit with the plan. We analyze trades and how they where managed based on the indicators and what the plan says. Honestly, you just loaded your demo and have barely turned it on. I wish you would have waited until you got past your first few minutes in the class to give a review. I hope that you will "reevaluate" your review once you spend a full week or two so in the class.

Response from Nexgen Software ServicesSep 27, 2020

"Gomez", Thank you for your review. Nexgen focuses heavily on "new traders" and helping those without an established consistent method incorporate a well rounded plan with live instruction that gives them a great chance at success. I have personally stared work on "shortening" the videos and down to 32-min on the "main info video" this one video covers 90% of what a new trader needs to know from entry exit and management standpoints. After 23 years in business much of the video information we have produced can be redundant, even boring to established traders. They say repetition is the mother of perfection. Thanks for your feedback well received. We do pride ourselves on customer service so thank you again. The software is 23 years established and admittedly, the third party Ninja Trader 8 vs 7 does have some bugs ( they have extensively reviewed some of our code and said they are working to resolve their issues) - out of our control- but a good point to know is that Nexgen's software DLL is identical for both ninja7 and 8 ( so are the trades & rules btw) so we hope they resolve these NT8 issues soon. Also agree that discretionary trading is by its very definition subjective in nature, however Nexgen works hard to remove subjectivity from the method to the greatest extent possible. In class, one of the big things we do for new users is to cover reasons why some trades do not work. Not to cover up failures, just to illustrate to those new users that have not studied the "termination conditions at length" how they could do better. Example to see the Sept 22nd classroom video ( 2 hours but it is a class) . New traders and new demos need this very much. and a VERY IMPORTANT part of not repeating mistakes for new users. To say you "smoked" us with your established plan after < 10 days of Nexgen use is simply fantastic! Great work! We love traders to be winners even if they chose to not become part of the Nexgen family after the 10-day free trial. We wish you well and continued success and thank you for taking the time to send feedback.

Response from Nexgen Software ServicesSep 6, 2020

Greg, this is a review of your ability to find information not our software's performance or our teaching. Our user guide helps you functionally use software daily- opening closing etc. The TRADE PLAN & VIDEOS teach 101 to new users. For perspective, You just got loaded with a demo 3 days ago and have yet to make it through the entirety of Nexgen's education. So to point you in right direction, On our website, the education page we provide a 101 video for new users( 1hr 25 min all inclusive instruction) + On YouTube we have more videos for new users. (march 1 2020 video very good) find our channel from bottom of the page. Also, nexgen has an actual live "101 class ( join button on education page ) 4 days per week for new users M-Th. In addition to website and YouTube videos , on Page 4 of the "trading plan" there are 10 (ten) new trader 101 videos provided by CME GROUP- exchange you trade on which is 100% perfect for new users. These videos explain everything you need to know as a day one new person. So to be fair to your review perhaps we will look into making these 20 thing easier to find. However, after you get through all of those 20 resources and actually learn how to use the software perhaps you will please re- rate the software itself and its capabilities and our teaching since that is the service we provide. Thank you in advance and I will email you links to these resources so check your email. John Novak - CEO