nexgen trader J.
You have ignored the unreliability of…
You have ignored the unreliability of downloaded digital data on very basic information such as the small triggers. Despite client requests you have not provided sound alerts when the small triggers cross.
Response from Nexgen Software ServicesMay 27, 2019
Joe T. Nexgen takes all client requests very seriously . We regularly make upgrades to the software based on our own development and those ideas that clients present to us. We get 5-10 "IDEAS" weekly and we do not always program them and change the platform unless there is a fundamental betterment of the overall trading plan. Your review does not actually review Nexgen's Fibonacci package or Nexgen's education and or Nexgen's commitment to teaching traders to use the product. While you are entitled to your own opinion, I wish it would be more reflective of the 9,000 things that Nexgen actually does, not the one thing we decided not to do, add an alert to our software.