NexGen Auto Transport Reviews | Read Customer Reviews of nexgenautotransport.com

NexGen Auto TransportReviews of nexgenautotransport.com

4.349 reviews
Shipping & Logistics
3945 GREENBRIAR DR. STE B-1 STAFFORD TX 77477, Texas City, Texas, Texas

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NexGen Auto Transport

About NexGen Auto Transport

NexGen Auto Transportation is a top auto shipping firm. We ship your automobile door to door at the lowest possible cost, using the best equipment available. Our drivers are trustworthy and seasoned experts. We ensure the safe transportation and prompt delivery of automobiles, trucks, and motorbikes. We are a highly rated car shipping company. Visit our Reviews page to find out who our happy clients are. Over the last decade, we have established ourselves as one of the greatest brokers in the market. NexGen Auto Transport is quickly becoming the leading choice for car shippers, with over 10,000+ vehicles safely shipped and a 99.4% satisfaction rating from our clients and customers.

NexGen Auto Transport (nexgenautotransport.com) has 49 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.

Also known as: nexgenautotransport.com
Website: nexgenautotransport.com
Category: Shipping & Logistics
Location: Texas City, Texas, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 49% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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NexGen Auto Transport reviews

49 approved reviews, newest moderated first

Ramón S.
Apr 11, 2024
They are scammers, do not fall into the trap!
They are scammers, don't fall into the trap, I repeat, don't fall into the trap! They bombard you with messages and calls so that you make them pay a deposit to reserve the date and then they disappear, they do not answer calls or messages. The phone number from which they communicate is (832) 886-1327 DO NOT FALL INTO THE TRAP!
Response from NexGen Auto TransportJul 9, 2025
We’re very sorry to hear that you feel this way and that your experience with us left you frustrated. Please know that we take allegations like this very seriously. We never intend to pressure or overwhelm anyone with calls or messages. Our goal is to follow up promptly to assist customers who’ve requested quotes, and we sincerely apologize if our communication came across as excessive.
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Victor
Dec 22, 2023
They are a Scam
They are a Scam, I got a quote from them to transport 2 vehicles out of the state 2 weeks before the shipping date and the quote was fair and low but a day before the shipping date got a text telling me the price was going to be almost double what was quoted. the problem is they tell you that for sure with the original quote they will deliver so the bate and switch. Do not support with your money this scammers.
Response from NexGen Auto TransportJul 9, 2025
We’re sorry to hear that you’re unhappy with your experience, but we want to be clear: NexGen Auto Transport does not engage in bait-and-switch tactics. Our quotes are based on current market rates, and we always explain that final pricing depends on carrier availability as the shipping date approaches—especially for multi-vehicle or long-distance transports. We do not collect any deposit until a carrier is confirmed and assigned, and we strive to communicate any rate changes as early and clearly as possible. If there was any misunderstanding or miscommunication, we regret that—but calling our company a scam is not accurate or fair. We’d be happy to review your specific case and clarify any confusion. Please feel free to reach out to us.
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Craig M.
Dec 22, 2023
Positive Experience!
Was a positive experience. Needed the car moved as soon as possible. Was given an offer of quick delivery for an added fee. The car was delivered as promised. It was a non running car and the job was handled well.
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Trap G.
Dec 11, 2023
Don't do business with them scammers
Don't do business with them scammers
Response from NexGen Auto TransportJul 9, 2025
We take accusations like this very seriously, but your comment lacks any specific details about your experience with our company. At NexGen Auto Transport, we pride ourselves on professional, transparent service — and we have no record associated with your name or account. If you truly had a negative experience, we’d like the opportunity to address it properly. Please contact us directly at (832) 886-1321 or [email protected] with your booking details so we can investigate further. If this is a fake or malicious review, we respectfully ask that it be removed, as it does not reflect any legitimate interaction with our business.
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hui-seung J.
Dec 8, 2023
This is the worst company ever seen in…
This is the worst company ever seen in my lifetime! Very dishonest people... I received 680$ quote back three months ago. Then they requested for 1000$ quote right before the shipment date. I cannot trust this scam.
Response from NexGen Auto TransportJul 9, 2025
We're sorry to hear that you're upset, but we must clarify that your description does not accurately reflect how NexGen Auto Transport operates. Our quotes are based on current market conditions at the time of booking, and we always make it clear that pricing is subject to change if a carrier hasn’t been confirmed—especially over a span of several months. If your quote was from three months ago and no booking was secured, it’s possible that market rates shifted significantly by the time you were ready to ship. We do not promise fixed pricing without a confirmed carrier, and we only request a deposit after a carrier has been assigned. Calling our service a “scam” is simply not accurate. If you’d like to share your order number or booking details, we’d be happy to look into this further and provide clarity.
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Rhaphael T.
Oct 17, 2023
Shipped a SUV from CA to GA without a…
Shipped a SUV from CA to GA without a single problem. Marco was helpful and always in contact. I'd recommend this company to anyone looking to ship a car across the country. Keep up the good work!
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Leon E.
Oct 12, 2023
Best company
Best company. Satisfaction for 3 times I work with the company
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Tejas G.
Oct 9, 2023
Very Good service and price
Very Good service and price
Response from NexGen Auto TransportOct 9, 2023
We wanted to express our heartfelt thanks for your positive review on TrustPilot. Your support and kind words mean the world to us at NexGen Auto Transport. We're delighted that you had a great experience with our car shipping services. Your feedback is incredibly valuable to us, and it inspires us to keep delivering top-notch service. We're here whenever you need reliable vehicle transport in the future. Thanks again for choosing NexGen Auto Transport! Best regards, The NexGen Team
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