NEXCUT SHREDDING | STORAGE | EWASTEReviews of nexcut.com

My service was great, my invoice was not. I was charged for two services and only received one.

Scheduling special jobs with NexCut proved to be a most frustrating, time consuming and disruptive experience for our dept. We had a very urgent job that our dept. needed handled asap due to the sensitive nature of the files that needed purged and the location, and NexCut cancelled on us without notice several times in spite of their promises after each no-show. Our staff pulled out over 100 file boxes from storage at one location per NexCut's instruction only for them to not show up, so our staff then had to put all of the boxes back and take them out again the next time. This is unacceptable. In addition, we were constantly having to provide information already given to them in emails, the manager we were coordinating with seemed to forget arrangements he had confirmed with us via email and made the whole thing drag out for almost 3 weeks for a job that was initially to have been done 3 days after our initial contact. The communication and service was terrible. Because our institution has a contract with NexCut, we had no choice but to use them again for 3 other jobs, and we had the same issues. Ridiculous. We will not be using NexCut again.