NexampBuilding the Future of Clean Energy
Nexamp (nexamp.com) has 729 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Earl B.
Your customer service is very hard to get a hold of.
Response from NexampAug 23, 2021
Earl, we do apologize if you were having a hard time getting a hold of us, we are working to grow our team to meet the Service demands our customers expect. Please feel free to contact us between 9am-6pm EST Monday-Friday by calling us at (855) 727-4636 or via email at here https://www.nexamp.com/contact-us//
Kevin S.
Nexamp is a good option for anyone looking for clean energy. Once you sign up you get a separate electric bill with %10 off whatever your allotted solar panels produce. This will be credited to your normal power bill. I didn't really know what it was when I signed up and now I have an extra bill to pay every month, but I do save %10 of most of my electric. Also, as long as you are with Nexamp you are not allowed to install any other solar.
Response from NexampAug 23, 2021
Thank you Kevin for your kind feedback and review of your Nexamp service. Since we are working to one day provide a one bill solution, you can reduce the extra bill you receive from us by signing up for Autopay which will not generate another paper bill for you.
Cathy T.
Every single month I am chasing down my credits which are never posted on time to My National Grid bill. I can never tell what is going on and I have to call each month. I would never do online billing for that reason, I can’t tell if I’m saving or not. The people are nice but the billing is not very good at all! I hope they improve.
Response from NexampAug 23, 2021
Hi Cathy, we appreciate your feedback as we do work with Utility companies to ensure that we receive timely and accurate credits. We are improving communications with our utility partners and hope to improve our billing as well so that you do not feel you have to chase down your solar credit savings.
