NexampBuilding the Future of Clean Energy
Nexamp (nexamp.com) has 729 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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JZ
Really explained how they work.
Response from NexampFeb 9, 2026
Thank you for your review! We’re glad our team was able to clearly explain how the program works. If you have any questions in the future, please don’t hesitate to reach out — we’re always happy to help.
Marie G.
You were always great at keeping me up-to-date on where my account was
Response from NexampFeb 9, 2026
Thank you for your kind review, Marie! We’re happy to hear that our team kept you informed and up to date on your account. If you ever have questions or need assistance, we’re always here to help.
Jared R.
Sign up process was quick and easy.
Response from NexampFeb 9, 2026
Thank you for your review, Jared! We’re glad to hear the sign-up process was quick and easy. If you have any questions as you move forward, our team is always here to help.
Steven B.
I haven't had the service inn use yet. Awaiting solar farm assignment.
Response from NexampFeb 9, 2026
Thank you for your review, Steven. We appreciate your patience while you await solar farm assignment. Once your account is active, you’ll begin seeing the benefits of the program. If you have any questions in the meantime, our team is always here to help.
Ronald N.
Good written explanation
Response from NexampFeb 9, 2026
Thank you for your review, Ronald! We’re glad to have you join Nexamp and happy to hear the written explanation was helpful. Once you receive your first invoice, please don’t hesitate to reach out if you have any questions. Our Customer Service team is available Monday–Friday, 8:30 a.m. – 6:00 p.m. ET at 855-727-4636 or via email at [email protected]. You can also log in to your user portal anytime for account details and updates.
Kenny Z.
The professional, and knowledgeable nature of the agent, was very impressive
Response from NexampDec 22, 2025
Hi Kenny, thank you for the kind words! We're thrilled to hear our team was able to assist and provide a positive experience. We appreciate our outstanding team, and your support as a Nexamp subscriber!
Ariel A.
Great customer service experience overall. I was also told that due to the fact that I receive SNAP and SSI benefits that I would be eligible for a 25 percent discount which would be very useful and much needed especially when my electric bill is considerably higher during the winter. However, I still wasn't told that I'd be billed separately by nexamp every month which made me a bit skeptical and confused me at first. However, I did some research to get more information about that to see if it would really save money on my electric bill or cost me more and I found out that I'd still be paying less and saving on my electric bill overall which is a good thing. I am a bit disappointed that the savings is not immediate and that I don't get to save on my electric bill this winter but at least I was informed about that part ahead of time though and I still look forward to my electric bill hopefully being lower next winter though. The 15 year policy and not having to renew my services or reapply every year also makes it a lot easier and less stressful for me. So a couple of minor drawbacks but otherwise good experience overall.
Response from NexampDec 18, 2025
Hi Ariel, thank you for sharing your detailed feedback. We’re happy to hear you’ve been pleased with the service we’ve provided and truly appreciate your patience and support as we work to deliver your savings as soon as possible. Our team is committed to providing as much transparency as possible around how the program works. You’re always welcome to visit our Help Center at https://help.nexamp.com for more information. We’re also happy to assist directly and will continue to keep you updated on the status of your account. Thank you again for your time and for being a Nexamp subscriber.
Doris L.
I am saving $'s on my Electric Bill........every dollar saved helps that's for sure.....
Response from NexampDec 10, 2025
Hello Doris, thank you for your positive review! We’re glad to hear you’re seeing savings on your electricity costs through our program. We’re proud to support you and your neighbors, and we’re grateful to have you as part of the Nexamp community.
