New York Safety Council Reviews | Read Customer Reviews of newyorksafetycouncil.com

New York Safety Council Reviews | Read Customer Reviews of newyorksafetycouncil.com

New York Safety Council reviews

369 approved reviews, newest moderated first

John P.
Jul 15, 2026
Have taken the class online previously…but this time required jumping through hoops
Have taken the class online previously with no issues. This time however, it was a minefield of questions, timers and other challenges - more like running a gauntlet. Had opted for the video as well. Threw my hands up in frustration and subsequently lost what I paid - total disappointment.
Response from New York Safety CouncilJul 16, 2026
Hi John, we're sorry to hear the experience felt so challenging. The timers and identity verification steps are required to ensure that the mandatory time requirements are met for you to receive credit for the course — this is what allows us to continue offering it in compliance with New York DMV guidelines. We understand it's not ideal, and we genuinely appreciate your patience.
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Maurice
Jul 15, 2026
Avoid this website like a plague
I tried this service it was a waste of time. I went to chapter 4 and failed 1 question. Had to restart from the very start and even fill out the verified section again. And tried it again and was a charter 1 when I was answering questions got 2 wrong but had to go somewhere so logged out and logged back in the following day and had the start all over again. you are allowed to pass with 70% score. But this website doesn't allow this probably A1 driven. I lost money on this and would not waste my time & energy doing this again. Wasted 4 hrs. of my life on this website. Avoid this website like a plague
Response from New York Safety CouncilJul 16, 2026
Hi Maurice, we sincerely apologize for the frustrating experience. Once a course is locked following a failed assessment, we're unfortunately unable to unlock it and it must be restarted from the beginning. As a best practice, we also recommend logging off if you need to step away, as leaving the course unattended can trigger a failure. Thank you for taking the time to share this feedback — it genuinely helps us improve.
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Cosette
Jul 15, 2026
The ease of completing the course on…
The ease of completing the course on your own time in place when convenient was a big plus. The course was inexpensive as well. Information was easy to retain.
Response from New York Safety CouncilJul 16, 2026
Thank you for the wonderful feedback, Cosette! We're so glad the experience was easy and convenient — that's exactly what we aim for. We look forward to seeing you again!
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Debra A.
Jul 15, 2026
This program was full of great…
This program was full of great information, of driving daily on side/ residential areas as well as driving safely on highways. It also outlined road courtesy and tips to avoid collisions.
Response from New York Safety CouncilJul 16, 2026
Thank you so much for the kind words, Debra! We're thrilled to hear the content was so informative and practical. We truly appreciate you taking the time to share your experience and look forward to serving you again!
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Steven C.
Jul 15, 2026
very easy to do the lessons
very easy to do the lessons
Response from New York Safety CouncilJul 16, 2026
Thank you for the wonderful feedback, Steven! We're so glad the experience was easy and convenient — that's exactly what we aim for. We look forward to seeing you again!
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Crystal
Jul 15, 2026
Customer service went above and beyond
Customer service really value there Customer .
Response from New York Safety CouncilJul 16, 2026
Hi Crystal, we've gone ahead and processed a refund for you. We're sorry for the inconvenience with the voice recording requirement and truly appreciate you bringing it to our attention. We'll use this feedback to make sure the process is clearer for future learners.
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Kevin C.
Jul 15, 2026
passed with no mistakes
Could have done without the movie part. Otherwise very useful.
Response from New York Safety CouncilJul 16, 2026
Thank you so much for the kind words, Kevin! We're thrilled to hear you had a positive experience and truly appreciate you taking the time to share your feedback. We look forward to serving you again!
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Kevin B.
Jul 15, 2026
Being able to stop and start anytime…
Being able to stop and start anytime was very convenient. It was very easy to navigate through,.I had some trouble in the very beginning with my voice recording for password and I contacted help through text message and the problem was resolved immediately. My results were sent to the DMV within 24 hours so I can make an appointment for my road test. I would highly recommend this way to anyone
Response from New York Safety CouncilJul 16, 2026
Thank you, Kevin! We're happy to hear everything went smoothly from coursework through certification. Making that process seamless is a top priority, and we appreciate you taking the time to share your experience!
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