NewtraveltripReviews of newtraveltrip.com

If there were an option for no stars I would give them that. My fiancé and I booked a round trip, after landing at our destination the Covid restrictions had changed so we had to cut our trip short. They told us no problem but there would be a plus charge of $600. So we booked and were told after 4 hours we would receive the confirmation code for air Canada. Waking up the next day it wasent there. Called they told me they would call back in 20 mins... after an hour I called back and they assured me again to wait for a call back. The call back was never received! Every time I called they kept saying the same thing. I called for the last time at 11pm they told me the call back the next day. Total b.s of this going back for 3 days ! Finally the departure date had arrived and they told me to drive the airport which was 6 hours away and said it “SHOULD” be there by the time you arrive I said no put me back on my original flight or I want my money back. Needless to say I did not receive my money back nor was the original flight valid anymore. Complete scammers.. DO NOT BOOK with this company !!

I thought I booked at flight on mar. 27th to Missouri so I could go to my nieces wedding. I found out yesterday this company never followed through. Rt flight was 351.00 now it's over 800.00. So disgusted. I cant afford to go now. Thanks for nothing.

I have tried to contact newtraveltrip with no success. They do not pick up and they do not call back. I booked a flight. Got an itinerary, confirmation code but no e ticket. Showed up for my flight and the airline I was looking for DID NOT fly from that airport!

Absolute scam, along with this trustpilot website with all the fake reviews, pieces of shi* took six hundred from me....I'm not sure how this website continues to operate but its fake as fuc* and the people who answer the phones are brain dead. TRASHBAGS GET A REAL JOB BESIDES STEALING FROM HARD WORKING PEOPLE

When I went to get my husbands boarding tickets 24 hours before the flight I could not get them. So I called to find out why I could not get the boarding passes. They informed me that the flight was cancelled and that they had been trying to notify me. How? I received no email or phone call! This is multiple phone calls as the connection kept disconnecting (interesting as I am on a landline) As I am on the phone with them the said they could put him on another flight for an ADDITIONAL 389.00. I asked at that time if because the flight was cancelled if I could get a full refund and they said yes (have in writing). It has now been well over a month and I have not received the refund. I have been calling and no one answers, or puts you on hold and then hangs up or says to leave your name and phone number and they will return your call, I have not received a call back, but will continue to hound them until I get my money back. I would not recommend using this site to anyone. Buyer Beware!

Booked a flight on thru this travel site, wish I would read the reviews first.... they are a scam !! DO NOT BOOK THRU THEM!! FAKE FAKE FAKE! They took my hard earned money! I try to reach out to them but the email is not real! The phone service is a joke! I’m hope you have your day in court and they put the hammer down on you! Shame on you for stealing money from customers!!!

Highly upset with this company. Purchased a ticket for someone else and had it sent to there email. When we checked the verify there flight time, the ticket reflected dates that I didn’t request. They tried to charge me an additional $450 to change the flight to the correct dates. Well not use this company again. Unfortunately I have to one more time since I have a credit that I must use.

You are horrible people. Don't answer the phone. And don't respond in time to cancel. YOU made a mistake and didn't put the name of the passenger correct now I have to pay more money with the airlines to change it...YOU don't answer the phone and don't respond in time.