NewtraveltripReviews of newtraveltrip.com

We had to re-schedule a trip and after two month can not get our refund. All customer service will do is send an email saying it will be refunded in 7-10 days. Sixty (60) later no refund. Impossible to reach anyone who can actually help you. Terrible company do not trust them with your travel plans.

Do NOT use this company! I am still waiting for a refund almost 2 months after they cancelled my flight! I booked my trip with them, never received my ticket. After numerous emails and 3 frustrating calls I was finally told the airline had cancelled my flight - had I not called this company repeatedly for my ticket status I never would have known. Now for the refund - again numerous emails & calls only to be told “it’s processing”. For 2 months? Completely unacceptable and I will never, ever recommend this company to anyone

totally fake website! do not waste time. booked month and a half in advance and no ticket was available.... tried calling and no one could help. Kept getting put on hold and literally it was just them sitting there "silent" but could still hear noise in background. after several attempts they stated flight couldnt be booked and was therefore a cancelled transaction. luckily no money was lost but i can see some have lost money. please use different agency.

Worst travelling company ever! Booked my flight paid for a ticket and in one hour flight was cancelled it was more then 7 weeks ago still didn’t get my refund. I called them like 20 times they always telling me I need to wait couple more business days, i’m not sure if I ever gonna get my money back

Canceled a flight about two months ago and still haven't got my refund back I message asking for a call back because when I call no one answer I still haven't got a call back just an automatic email replying the same I will never use or recommend them again.

Booked tickets in February, they charged my credit card, I was never informed either by email or my telephone that flight was approved or disapproved, checked with them a weekbefore the flight in May looking for-my etickets, they said that price on tickets went up, they tried to contact me, but I never responded, which is not true verified by my call logs and email logs including spam. Bottom line I have no tickets! Do yourself a favor and avoid these guys, you can get the same price tickets working directly with Airlines!

be ware . boked a flight with them March 24 they charge the money then few days before the flight send an email they tried to reach me and could not get hold of me ( not true -they never tried to reach me) then promised to send full refund within 14 days max never happen. their "costumer support" has no real answer and impossible to talk to the "refund department" smell like a fraud. stay away!

We booked a trip through this site for 8 people and they said it was canceled. They refused to give back the $1200 for the trip. Then lied and said they gave it to the bank which they did not and when asked to give us someone in charge they said no one was there and hung up on us. Please do not be frauded by this company we are taking legal action!!