Liguo S.
A Great Experience
The memory was delivered quickly and checked out all right. What made this a great experience was they they called and checked up on the order soon after it was delivered.

At NewTownSpares, we're committed to provide you one stop solution to all your IT hardware requirements keeping the best quality products which makes it easier for you to achieve your results. We are the best solution provider, whether you're a business professional required to enhance your equipment’s efficiency or a tech enthusiast looking to upgrade your machine.
NEW TOWN SPARES (newtownspares.com) has 482 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Liguo S.
The memory was delivered quickly and checked out all right. What made this a great experience was they they called and checked up on the order soon after it was delivered.
Michael H.
Their customer service was great even if their product was not. Thomas was especially helpful at resolving my problem. They did not refund the shipping cost of the defective product but I realize that that was a decision from on high and not from either Thomas or Ethan.
Response from NEW TOWN SPARESAug 4, 2025
Thank you for your review and kind words about Thomas and Ethan! We always aim to balance great service with company policies, keeping decisions fair for everyone involved. We truly appreciate your understanding and support. ***Please consider revisiting us, we will definitely offer some good discounts. Cheers!
Jeremy
Website easy to find part needed and information related to company. Started order but put on pause, agents reached out within a day to offer assistance to complete order. Fast turnaround and help obtained, even when i incorrectly submitted the order. Part worked upon arrival.
Response from NEW TOWN SPARESAug 1, 2025
Thank you so much for your detailed review! We’re glad to hear our team was able to assist you promptly and ensure everything went smoothly, even with the order hiccup. It's great to know the part worked perfectly upon arrival. We truly appreciate your support and look forward to helping you again in the future!
Jeremy H.
I don't have any issues with this company. They had what I have been looking for. Which was a particular piece of computer equipment, that had been looking for a while now. The only reason for the 4 stars is I didn't know they were coming in 2 different orders. But it's not really a big deal.
Response from NEW TOWN SPARESJun 5, 2025
Thank you for your feedback! Some orders ship in separate packages when items are stored at different warehouses. This helps us get everything to you as quickly as possible. We appreciate your understanding and look forward to serving you again!
Gert
They were very friendly explaining that they could not deliver because of their stock was not up to date because of late deliveries due to Christmas. There is room for improvement, but they did well.
Ralph B.
Accomplished my objective... the representative (Alan) was very helpful and friendly... and answered all of my questions in a timely and professional manner...
David H.
I ordered a CPU on 11/20/2023. I received the CPU on Monday, the day after the holiday weekend. Thank you very much.