NEW TOWN SPARESAt NewTownSpares, we're committed to provide you one stop solution to all your IT hardware requirements keeping the best quality products which makes it easier for you to achieve your results. We are the best solution provider, whether you're a business professional required to enhance your equipment’s efficiency or a tech enthusiast looking to upgrade your machine.
NEW TOWN SPARES (newtownspares.com) has 482 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Edward P.
Sent a drive that fits in my budget, drive is good and I am pleased with their customer service!
Response from NEW TOWN SPARESJun 4, 2025
Hi Edward, Thank you for the great review! We're glad the drive met your needs and that you were happy with our service. We truly appreciate your support. Cheers!
Raheel A.
This was my second time ordering from Newtown Spares, and once again, the experience was excellent. The part arrived on time and in mint condition. Trevor was incredibly helpful throughout the entire process—his support really made a difference. Highly recommend
Response from NEW TOWN SPARESJun 4, 2025
Thank you so much for your kind words and for choosing New Town Spares again! We're thrilled to hear that everything arrived on time and in perfect condition. We're especially glad that Trevor was able to support you throughout the process. We truly value your continued trust and look forward to serving you again in the future!
August G.
I found a motherboard that is very rare in stock right now and ordered it that evening to start being processed the next day. That night something came up and I no longer needed it, so in the morning I messaged their homepage chat and after that, I had to send an email to the company. Within 1-2hrs of me emailing the company about my experience, they immediately jumped on it and addressed what came up in chat and got my order canceled/refund processed in under 24hrs total. I tip my hat to this company because it is rare to see a company put this much passion and energy into making sure EVERY customer is satisfied, even if the end result is a refund due to canceling an order. 10/10 will be using this company in the future if im in need of a part and they have it available.
Response from NEW TOWN SPARESJul 30, 2025
Thank you so much for the kind words! We truly appreciate your support and are glad we could assist you quickly. Looking forward to helping you again in the future!
Chetl
Good experience,answered my questions on the phone.
Richard G.
This was the first time using Newtown spares as a vendor and was pleased with their service. The product arrived on time and was exactly as described on the website.
Response from NEW TOWN SPARESJun 5, 2025
Thank you for giving New Town Spares a try—we’re glad to hear your first experience went smoothly! We're happy the product met your expectations and arrived on time. Looking forward to serving you again in the future!
George Kincaid J.
Had an issue with an item that I ordered. Trevor and his team responded quickly and took care of the problem. Outstanding customer service !!!! I would definitely order from New Town Spares again.
JM
Friendly service. Took the time to email me and let me know about a delay with my order, and fixed it as best they could
IT D.
Appreciated your having the parts available at a fair price.
Response from NEW TOWN SPARESJun 5, 2025
Thank you for your kind words! We’re glad to provide the parts you need at a fair price. Looking forward to serving you again!
