Steve H.
Tyler
Tyler, Sue, and the whole team have been nothing but supportive and fabulous!
Response from Newtek BankJul 22, 2026
We appreciate your kind words. It is great to hear the team has been supportive throughout your experience.

Newtek Bank is listed under Banking & Money.
Newtek Bank (newtekbank.com) has 445 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Steve H.
Tyler, Sue, and the whole team have been nothing but supportive and fabulous!
Response from Newtek BankJul 22, 2026
We appreciate your kind words. It is great to hear the team has been supportive throughout your experience.
A S.
Quick customer service, I had been putting off setting up a beneficiary on my account because i thought it would be a huge long process. I called, Jordan answered right away and helped me take care of everything in just a few minutes. Customer service that answers fast is very important to me. Thanks Jordan!
Response from Newtek BankJul 15, 2026
We’re pleased the process was quick and straightforward. Prompt, helpful service is an important part of the experience we aim to provide, and we appreciate you choosing Newtek.
Ron F.
Michael listened, was personable, interested and directed me patiently thru the process. I understand that process is dictated by others with which and whom I have no issue. It was straightforward, quick and he was responsive. Can't ask for anything more. I will be back for more at a later time!
Response from Newtek BankJul 15, 2026
It is great to hear that the process was clear, efficient, and handled with patience. Providing responsive, personable support is important to Newtek, and we look forward to working with you again in the future.
Sviathc
So far an amazing experience, I have been with then for a long time now.Customer service was top notch
Response from Newtek BankJul 15, 2026
It’s wonderful to hear that your experience with Newtek has remained positive over time. We appreciate your continued business and are pleased that our service has met your expectations.
OCA O.
Customer service is 2nd to none!!! Thank you so much, Ja'Kira, for all of your kind help over phone and secure message!!! Tony
Response from Newtek BankJul 15, 2026
We appreciate your kind words about the service you received. Providing responsive, helpful support across every channel is an important part of the Newtek experience. Thank you for choosing Newtek.
Dr. Lance D.
I had a great experience with Newtek Bank, I was engaged with a Real Estate Transaction and had to get a large wire transfer done quicky for a time sensitive matter. My Banker Gina Lomutto was superlative at handling this transaction. She was patient and kind and stayed with me until it was done. Then when I told her it needed to be done very quickly to avoid penalties she had the wiring department expidite the transaction so everyone ovoided consequences and the Closing was completed. Then she followed up, called me back and let me know it was successful. I was very happy and think highly of Newtek bank because of her great work and kind help.
Response from Newtek BankJul 15, 2026
It is great to hear that you received patient, responsive support when timing mattered. We are pleased the process was handled efficiently and that you were kept informed through completion. Thank you for choosing Newtek.
Randy Bell S.
Gina helped me with my wire transfer and how to set up this service for future wires. She was knowledgeable, professional, and courteous. I appreciate her help. She made my Newtek Bank experience very helpful.
Response from Newtek BankJul 15, 2026
We’re pleased to hear that the process was handled clearly and professionally. Providing knowledgeable, courteous support is an important part of the Newtek experience. We appreciate you choosing Newtek.
Christen R.
They are extremely friendly and responsive with customer service to all my inquiries. Working with Ja'Kira, I was able to understand the process of updating my contact info and linking an outside account where I was struggling a little bit to navigate those processes. I am pleased with my Newtek savings account and look forward to continuing the relationship. Thank you!
Response from Newtek BankJul 10, 2026
We’re pleased to hear that our team provided friendly, responsive support and made the process easier to understand. Thank you for choosing us for your savings needs. We look forward to continuing to support you.