Newtek BankReviews of newtekbank.com

I had the distinct pleasure of working with Yessica when my bank provided a different account number than the one I provided. Yessica went above and beyond in arriving at the correct account number, followed up with Newtech's part, and advised me every step of the way how the process was proceeding. She is not only an asset to her department, she is an asset to the bank as a whole. Nice work Yessica!

The customer service representative that I spoke to over the phone, Mark S., was courteous, professional, spoke clearly, and was patient. He knew what to do.

I am very happy with my customer service and assistance with my Newtek Online Banking accounts. Each time I needed help I was treated like a customer who was of value and all my questions/problems have been answered and solved. I received exceptional service from Katie- Tire 2 agent this morning. She made the account changes for me I requested promptly and correctly. Thank you for all your help and excellent customer service!

I needed to update beneficiaries to my accounts. Katie was very responsive and answered all my questions. She helped make sure everything was correct on each account.

Michael Mann was incredibly helpful and made the wire transfer effortless, thanks Michael.

This Bank needs to Definitely stay. contact is right aways there for you! Always helped me in allot of ways. The interest rates are outstanding!

Many thanks to Katie Houston for her promt response and directions on how to redeem my two maturing CDs. The process was seamless.

Went to website newtekbank.com, had to do chat session then get the phone number to business accts so I could ask a question about being able to open an acct for a non-profit. That call was answered quickly by a friendly, knowledgeable man named Chris. What a delight. He connected to me live and answered all my questions in a friendly, welcoming way. I told him I feel very valued as a potential customer. He suggested I come here to relay the feedback. Great job Newtek!