Newtek BankReviews of newtekbank.com

I worked with Katie Houston for a seamless experience opening high yield savings accounts. She answered all of my initial questions during a teleconference, as well as, handling all of the DocuSign activities. It was very helpful to have someone overseeing the process, which was quick and easy. I highly recommend Newtek Bank and Katie.

Katie at Newtek helped me with my issue in less than 24 hours. I was so impressed by the speed and accuracy of her support. I wish all banks and bank representatives worked this well!

It was a relief to get phone support in a timely manner. The rep I spoke to, Ja'Kira was extremely helpful, warm and efficient!

The assistance I received from Katie, Tier 2 Support Agent, helped set my mind at ease when a transfer disappeared! She assured me it was the other bank, not Newtek, that cancelled the transfer. It truly made me happy to get Katie's messages filling me in on what was happening with my money. Much thanks to Katie!

Ka'Jira was an absolute professional helpful and efficient. I had never encountered a human on chat. Ka' Jira needs a bonus and a raise. I would recommend NewTek customer service.

Ja'Kira, the customer service representee was very professional and knowledgeable about all the products Newtek offered,, she walked me step by step thru the new account setup process. It was a pleasure to have her as my first introductory to Newtek Bank.

Awesome service! Very quick and accurate!

Newtek is a relatively new bank and over time has greatly improved its customer service. Their rates are appealing enough for me to be a repeat customer for the last 3+ years. There customer service is awesome too - I'd single out Katie, in particular, for her professionalism and efficiency.