Newtek BankNewtek Bank is listed under Banking & Money.
Newtek Bank (newtekbank.com) has 445 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Olena V.
I had an issue, called to the bank, and I got a good help today with carrying representative. I am truly grateful for her immediate help. I trust this bank and recommend it to everyone. It’s safe and yet convenient to trust your money. Thank you, Newtek Bank for such amazing staff! ❤️
Response from Newtek BankDec 29, 2025
Thank you for your feedback! We’re glad our team was able to assist you quickly and help resolve the issue.
Rousangely Báez R.
Ja’Kira was very nice and help me 100%.
Response from Newtek BankDec 12, 2025
We’re happy to hear that Ja’Kira was able to help resolve the issue. If you need any further support, we’re here for you.
Jack C.
Katie demonstrated exceptional patience and kindness. Despite my personal challenges, she provided invaluable assistance and maintained a courteous demeanor. Customer satisfaction is paramount, and I was thoroughly impressed by my initial interaction with Newtek.
Response from Newtek BankDec 12, 2025
Thank you for your feedback. We’re glad to hear that Katie demonstrated patience and kindness and that your initial interaction was a positive one.
J Isaias T.
Jenny is super great, forgiving and understanding! She also demonstrates confidence in her understanding of her job. She approaches difficult conversations with grace. She was only recently assigned to my account and since then, my experience with Newtek has improved. Thank you for Jenny!
Response from Newtek BankDec 12, 2025
We’re delighted to hear that Jenny has been patient, supportive, and helpful. We appreciate your feedback and are glad to know your experience has improved.
Madelyn R.
The representative did a great job. They are always courteous and helpful.
Response from Newtek BankDec 12, 2025
We appreciate your feedback and are pleased to hear that our representative provided courteous and helpful service. Thank you for taking the time to share your experience.
Patty J A.
I had a great experience with the girl that was helping me unfortunately I cannot remember her name, but she was amazing and she was very helpful. Thank you so much.
Response from Newtek BankDec 12, 2025
Thank you for your kind review. We’re glad to know our team member was able to help and that you had a great experience.
Mac M.
Ja'Kira is an excellent and delightful help agent at Newtek Bank. She was able to address my query efficiently and professionally,
Response from Newtek BankDec 12, 2025
Thank you for taking the time to leave this review. We’re happy to hear Ja’Kira provided efficient and professional assistance.
Nakeito C.
Helpful representative, overall excellent customer service.
Response from Newtek BankDec 12, 2025
We’re glad to hear our representative was able to assist and that you had an excellent customer service experience. Please reach out anytime you need support.
