James S.
Very thorough
Very thorough
Response from Newtek BankJan 19, 2026
Thank you for the feedback. We appreciate you taking the time to share.

Newtek Bank is listed under Banking & Money.
Newtek Bank (newtekbank.com) has 445 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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James S.
Very thorough
Response from Newtek BankJan 19, 2026
Thank you for the feedback. We appreciate you taking the time to share.
joseph C.
Your customer service ESP Ja'Kira is well and above other banks. She took the time to help me download bank statement, which made be opening this CD possible. If not for her help i would have went to another bank.
Response from Newtek BankJan 19, 2026
Thank you for recognizing Ja’Kira’s dedication. We’re glad she was able to support you through the process.
Maria
Always answers quickly. Ja'Kira is excellent. She follows through immediately and knows what she's talking about. Thanks so much!
Response from Newtek BankJan 19, 2026
We’re happy to hear Ja’Kira provided quick, knowledgeable support. Thank you for the feedback.
Karen
Interest on checking and savings! Wonderful!
Response from Newtek BankJan 19, 2026
Thank you for the feedback! We’re glad you’re enjoying the benefits of Newtek Bank.
Greg
From the start when I was considering opening a savings account with Newtek Bank, the customer service personnel I spoke with were friendly, knowledgeable and more than helpful. The process has been secure, transparent and easy to follow. I look forward to Banking with them .
Response from Newtek BankJan 19, 2026
Thank you for your review. We’re pleased the process felt secure, transparent, and easy to follow.
Dhruv
I have been with Newtek now for more than 2 years with multiple CDs. Their staff is absolutely exceptional and Newtek provides great cusotmer service. Recently I dealth with Ja'Kira and she was knowledgeable , patient, kind and I very much appreciate her service.
Response from Newtek BankJan 19, 2026
We truly appreciate your continued trust in Newtek Bank. We’re glad Ja’Kira was able to assist you with care and professionalism.
Robyn G.
Ja'Kira was very patient. I am an older person and found it challenging to navigate the security systems in place at Newtek. Ja'Kira was kind, explained things patiently and helped me very much!!
Response from Newtek BankJan 19, 2026
Thank you for sharing this experience. We’re glad Ja’Kira was able to guide you patiently and provide the support you needed.
Bardia G.
Katie went above and beyond and helped us with some paperwork-we are new to Newtek, but so far 100% satisfied.
Response from Newtek BankJan 19, 2026
We’re happy to hear Katie provided exceptional support. Thank you for trusting Newtek Bank as you get started.