Newtek BankReviews of newtekbank.com

I am a new customer with Newtek Bank. I am very particular who I do business with and I have several accounts with different companies. I have to say that my experience with Newtek Bank has been excellent!! If you are looking for a business to bank with look at Newtek Bank first. They have stellar customer service and interest rate!! Platinum service for sure!!!!

Ja’Kira assisted me today in re my CD. She was professional, efficient, competent, very pleasant to speak with and resolved my issue. She is a credit to Newtek. Best regards Jim

Mark S . resolved my online deposit problem . Courteous and professional . Excellent customer service .

Representative was nice and answered all my questions. Gave me step by step instructions and provided useful tips.

I've had to call in twice for assistance with my online savings account, and Mark S. helped me both times and exemplified the kind, patient, knowledgeable, professionalism one would expect but rarely receive these days. He was great, and I really appreciated his help. I wish most banks and businesses had the same level of customer service. My only complaint about this bank is the pathetically slow ACH speed for funds transfers, and the limits per transfer should be higher; otherwise, I am extremely satisfied with Newtek Bank and their industry leading savings rate!

I've had several online banking accounts. Newtek surpass them all by flying colors. First their customer service they know what they're talking about. I have been extremely satisfied. Like most things there's a ways of fee for a wire transfer not with newtek it's just another perk becoming a member. They offer the highest high yield interest rates and some of the best CD rates. Number one you won't beat their customer service they have always called me when I left a message. Highly recommended.

I was having difficulty with the online portal and needed help. I accessed the chat assistant, and was connected to Gina L. After going back and forth with questions, Gina offered to call me!! Then we talked as I navigated around the portal with her coaching. Gina was extremely knowledgeable and could not have been more pleasant. She represents the company respectfully and professionally , and most importantly answered all my questions. She was Great!

I had some questions regarding an account I have with Newtek and Katie was the agent that responded. She was professional and answered all my questions and sent the necessary forms I need to complete. I have been very happy with the service I have received.