Newtek BankReviews of newtekbank.com

Ja’Kira was wonderful in helping me understand what was going on with my bank transfer. Very pleased!

I am absolutely thrilled with this bank, and the ease of opening an account and would like especially to thank Ja-Kira for her wonderful help. Customer service is where it's at.

We had a problem with wiring some funds. After many tries, a supervisor named Jessica Gross became involved and took care of everything! Jessica was extremely pleasant, smart and readily recognised the problem and resolved it! We were grateful for her assistance.

This is not my first experience dealing with an online financial institution. I was pleased with the ease accessing their website and maneuvering my way around as well as the message board. I just recently dealt with Ja’kira who expeditiously answered my questions and resolved my concerns as well as my financial task. She was very prompt, professional and pleasant.

Katie in Tier 2 took my non-routine matter and handled it easily to make everything go smoothly!

Matthew and Robyn are very helpful with my loan process. They went through step by step in helping me getting all my documents ready for the process.

Eileen was amazing. I have never worked with someone so well and so quickly to get my issue taken care of. She went above and beyond and if I could give her more stars I would. Give that girl a raise.

Easy to work with. I use email, online account messaging for questions or requests. I haven't spoken to an individual however it hasn't been necessary. They are prompt at replying. My last communication was with Ja'Kira. Very prompt. High Yield Savings interest rates comparable to CD's with the ease of not locking our money up for months at a time. Moving money from one account to another (Newtek bank or other) takes 3-5 business days to complete.