NewSmileNewSmile provides the most value with at-home invisible aligners for teeth straightening. We focus on clear aligners and retainers, providing customers with straighter teeth for up to 75% less cost. Our clear aligners have helped thousands of people gain more smile confidence. Doctor-directed at-home clear aligner & retainer treatment. What you'll get:✓ All of your clear aligners✓ One set of retainers✓ Whitening foam✓ Aligner carry case✓ Chewies to help wear your aligners✓ Clear aligner removal toolGet straighter teeth in only a few months, and do everything without any office visits. Choose between day time clear aligners, or night time clear aligners. What's the difference?Day time aligners:• 22 hours of wear timeNight time aligners:• 10 continuous hours of wear timeGet 7-days of support and achieve the dream smile you always wanted, and maintain it for life with our affordable day or night time retainer plans. Finally, straighten your smile with affordable clear aligners!
NewSmile (newsmilelife.com) has 708 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Ve R.
Lloyd was very friendly
Response from NewSmileMar 7, 2025
Hey Ve Ro, Thank you for your positive review! We're glad Lloyd has provided great customer service. Please don't hesitate to contact us if you have any questions or concerns!
Briana H.
Took a little while but I am happy I finally got my aligners and they fit first time no problem. Mish and Ana helped me out so much through the process.
Response from NewSmileFeb 28, 2025
Hi Brianna, Thank you for taking the time to write us a review! We are working on improving our communication streamline every day so your input is valuable!
t.d
It was very simple and quick. I haven’t received them yet but I’m sure they will work amazingly
Response from NewSmileFeb 12, 2025
Hi there! Thank you for your positive review! We are happy to be of service to you. Please don't hesitate to reach out if you have any questions regarding your order. We are happy to help and we're excited for your smile journey!
Torson
We completed the first round of impressions with medium trays in November, sent them through Canada Post (strike delay) and finally got a response back at the end of January that they weren't sufficient. After emailing with Mishaal, we ordered new larger size trays which arrived Feb 3rd and we're in the process of completing those impressions and sending them back in.
Response from NewSmileFeb 5, 2025
Hey Torson, Thank you for leaving a positive review! We are always looking for ways to improve and we are glad one of our representatives reached out to you regarding your new order of larger trays. Let us know if you have any more concerns/questions and we are happy to help you out!
Leisa
I did not end up going through with treatment because of issues with my 3D scans, but the communication with Mish during the process was very helpful and I appreciate all they did to try to get my treatment plan to work out. I was told I would receive a full refund as I paid up front. Very happy with the customer service I received.
Response from NewSmileDec 17, 2024
Thank you for your positive feedback, Leisa! We're dedicated to making every customer's experience exceptional, and we're delighted to know we hit the mark for you.
Seanna
Call went well, received helpful instruction . Impressions look good
Response from NewSmileOct 22, 2024
Thank you for the high star rating!
Erin C.
Everything was smooth. No problem. The only thing I would fix is to give more options the impression trays
Response from NewSmileOct 8, 2024
Thank you for your positive feedback, Erin.
Happy C.
Good communication via text and emails - package arrived with no personalization, not or any correspondence - which would add to positive costumer service, thankfully I have my hook from my aligners treatment as I needed it to remove my new retainers the next morning hence I think it would be a good idea to incorporate into the shipment of the new aligners
Response from NewSmileOct 11, 2024
How exciting! We can’t wait to see that NewSmile™️.
