NewSmile Reviews | Read Customer Reviews of newsmilelife.com

NewSmileReviews of newsmilelife.com

4.0708 reviews
Salons & Clinics

NewSmile

About NewSmile

NewSmile provides the most value with at-home invisible aligners for teeth straightening. We focus on clear aligners and retainers, providing customers with straighter teeth for up to 75% less cost. Our clear aligners have helped thousands of people gain more smile confidence. Doctor-directed at-home clear aligner & retainer treatment. What you'll get:✓ All of your clear aligners✓ One set of retainers✓ Whitening foam✓ Aligner carry case✓ Chewies to help wear your aligners✓ Clear aligner removal toolGet straighter teeth in only a few months, and do everything without any office visits. Choose between day time clear aligners, or night time clear aligners. What's the difference?Day time aligners:• 22 hours of wear timeNight time aligners:• 10 continuous hours of wear timeGet 7-days of support and achieve the dream smile you always wanted, and maintain it for life with our affordable day or night time retainer plans. Finally, straighten your smile with affordable clear aligners!

NewSmile (newsmilelife.com) has 708 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.

Also known as: newsmilelife.com
Website: newsmilelife.com
Category: Salons & Clinics
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 83% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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NewSmile reviews

Showing 486 reviews with 5 stars · Clear filters

Amy
Dec 18, 2024
Feedback
I previously visited A new smile in Deepdene. I had Dr Nima and his assistant Michelle who were absolutely amazing. I was so nervous, although they made me feel so comfortable and at ease with the whole process from start to finish. They are so relaxed, friendly, and warm. I'm so happy with my results and it's only day one. Thank-you again! :) Amy
Response from NewSmileDec 23, 2024
Hi Amy, Thank you so much for taking the time to share your wonderful experience with us! We’re so glad we could help you feel comfortable and at ease during your journey. It’s truly rewarding to know you’re already happy with your results—it means the world to us! If you ever need anything or have questions along the way, don’t hesitate to reach out. We’re here for you every step of the way.
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Michael Z.
Dec 8, 2024
Amazing Customer Service
NewSmile's customer service is amazing, very patient and detail oriented. Mish helped me through to get a new set of trays timely. Appreciated their customer first processing and efficiency.
Response from NewSmileDec 11, 2024
Your 5-star rating has made our team's day, Michael! We strive to make each interaction special, and your feedback motivates us to keep raising the bar.
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Jada C.
Dec 6, 2024
Shaira was very helpful.
Shaira was very helpful.
Response from NewSmileDec 11, 2024
Hi Jada, we are delighted to hear that you had a great experience with our Impression team. Cheers to many more smiles together!
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Stephanie S.
Dec 5, 2024
Super easy to communicate with and get…
Super easy to communicate with and get set up with aligners. I have had zero issues with the whole process.
Response from NewSmileDec 11, 2024
Thank you for your positive feedback, Stephanie! We're dedicated to making every customer's experience exceptional, and we're delighted to know we hit the mark for you
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brenna S.
Nov 12, 2024
Thank you ivy for all your help and…
Thank you ivy for all your help and patience through the process
Response from NewSmileNov 26, 2024
Your 5-star rating has made our team's day, Brenna! We strive to make each interaction special, and your feedback motivates us to keep raising the bar.
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Minkook P.
Nov 8, 2024
Very easy to follow instructions and…
Very easy to follow instructions and good representative. And thank you Julie.
Response from NewSmileNov 26, 2024
Thank you for sharing, Minkook! Our #1 goal is to provide high quality care.
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Sonia D.
Nov 6, 2024
Thanks to Ivy who helped me figure out…
Thanks to Ivy who helped me figure out how to get my impressions taken care of. She is very thorough and helpful.
Response from NewSmileNov 26, 2024
Your 5-star rating has made our team's day, Sonia! We strive to make each interaction special, and your feedback motivates us to keep raising the bar.
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Ramiro and Constanza R.
Oct 31, 2024
New Smile Team!
Ivy and Her team are Wonderful to work with, incredibly Helpful. I highly recommend New Smile! Thank you!!!
Response from NewSmileNov 2, 2024
Thank you for your positive feedback, Ramiro and Constanza.
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