M N.
Lloyd was very helpful
Lloyd was very helpful. Quick responses and a lot of help
Response from NewSmileMay 3, 2025
Thaniks so much for your positive review! We're so glad Lloyd was able to get you the answers you needed!

NewSmile provides the most value with at-home invisible aligners for teeth straightening. We focus on clear aligners and retainers, providing customers with straighter teeth for up to 75% less cost. Our clear aligners have helped thousands of people gain more smile confidence. Doctor-directed at-home clear aligner & retainer treatment. What you'll get:✓ All of your clear aligners✓ One set of retainers✓ Whitening foam✓ Aligner carry case✓ Chewies to help wear your aligners✓ Clear aligner removal toolGet straighter teeth in only a few months, and do everything without any office visits. Choose between day time clear aligners, or night time clear aligners. What's the difference?Day time aligners:• 22 hours of wear timeNight time aligners:• 10 continuous hours of wear timeGet 7-days of support and achieve the dream smile you always wanted, and maintain it for life with our affordable day or night time retainer plans. Finally, straighten your smile with affordable clear aligners!
NewSmile (newsmilelife.com) has 708 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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M N.
Lloyd was very helpful. Quick responses and a lot of help
Response from NewSmileMay 3, 2025
Thaniks so much for your positive review! We're so glad Lloyd was able to get you the answers you needed!
Kira G.
Mish was great at answering my questions. Even though I did not buy anything I am still browsing their products.
Response from NewSmileApr 29, 2025
Thanks so much for your positive review Kira! We're glad Mish was able to get you the answers you were looking for. Don't hesitate to reach out to us if you have any other questions!
Rebecca
I made a mistake with my kit. Mish from customer service was very helpful and responsive to my questions. It made all the difference!
Response from NewSmileApr 24, 2025
Thanks so much for your 5 star review Rebecca! We're glad that Mish helped you out!
Laura M.
It was pretty good! Cleans well.
Response from NewSmileApr 24, 2025
Thanks so much for your 5 star review Laura!
Mustang Muscle ..
Great experience due to(Lloyd's)quick responsive email service, great return and ship process in getting my new ultrasonic cleaner back to me in no time lost.
Response from NewSmileApr 24, 2025
Thanks for your positive review! We're glad Lloyd was able to get what you needed in a timely manner.
Lacey S.
Lloyd was very nice and helpful. I’m thankful we have quality workers, such as him, in this world.
Response from NewSmileApr 23, 2025
Hey Lacey, We're so glad Lloyd was able to help you out! Please don't hesitate to reach out to us if you have any other questions or concerns!
Anashea D.
I’m only giving New Smile five stars because of Mish. He’s the only one who has gotten back with me about my concerns. NewSmile, you need more customer service members like Mish who can get the job done. Any other time I’ve tried to get in contact with New Smile and CALL the number, there’s always been a phone tag back-and-forth and I’ve never got a call back until days, a week, or even not a call back at all.
Response from NewSmileApr 19, 2025
Thanks so much Anashea! We're glad to have Mish on our team and we're happy that he was able to help you out! We'll also keep in mind to ensure our communication is prompt with all our customers and we appreciate your sincerity in leaving a 5-star review just for Mish. We'll let him know! Thank you!
Walton W.
Mishaal was very informative about my retainers and got it handled . Thank you so much
Response from NewSmileApr 19, 2025
Thanks so much for your 5 star review Walton! We're so glad Mish was able to get you the services you deserve!