Maho
Elizabeth responded quickly and kindly.
Elizabeth responded quickly and kindly.
Response from NewSmileAug 1, 2025
Hey Maho, Thanks so much for leaving a 5 star review! Happy to hear Elizabeth got the answers you needed.

NewSmile provides the most value with at-home invisible aligners for teeth straightening. We focus on clear aligners and retainers, providing customers with straighter teeth for up to 75% less cost. Our clear aligners have helped thousands of people gain more smile confidence. Doctor-directed at-home clear aligner & retainer treatment. What you'll get:✓ All of your clear aligners✓ One set of retainers✓ Whitening foam✓ Aligner carry case✓ Chewies to help wear your aligners✓ Clear aligner removal toolGet straighter teeth in only a few months, and do everything without any office visits. Choose between day time clear aligners, or night time clear aligners. What's the difference?Day time aligners:• 22 hours of wear timeNight time aligners:• 10 continuous hours of wear timeGet 7-days of support and achieve the dream smile you always wanted, and maintain it for life with our affordable day or night time retainer plans. Finally, straighten your smile with affordable clear aligners!
NewSmile (newsmilelife.com) has 708 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Maho
Elizabeth responded quickly and kindly.
Response from NewSmileAug 1, 2025
Hey Maho, Thanks so much for leaving a 5 star review! Happy to hear Elizabeth got the answers you needed.
Jasmine D.
Justin was very helpful and responded to my emails promptly. I am very grateful.
Response from NewSmileJul 31, 2025
Hi Jasmine, Thank you for your kind words! We're glad Justin was able to help you out!
Cortney
Marion was super helpful in clarifying my order details and making sure it shipped promptly. Thank you!
Response from NewSmileJul 30, 2025
Hi Cortney! Thank you so much for your positive feedback! We're happy Marion was able to assist you in the best manner possible. Please don't hesitate to reach out if you have any other questions or concerns!
Stephanie L.
Thank you Mishaal for helping me with the shipping address adjustment. It was sent to a wrong address first, but Mishaal arranged everything for me and i received the aligners! Excited to start the treatment!
Response from NewSmileJul 30, 2025
Hey Stephanie! Thanks so much for your kind words and we're glad Mishaal was able to provide efficient help! Let us know if you have any other questions or concerns, our team is here to help!
Brad
Mishaal was very helpful and answered all of my questions quickly and concisely. Very kind as well.
Response from NewSmileJul 25, 2025
Hey Brad! Thanks for your kind words! We're glad Mishaal was able to help you. Let us know if you have any other questions about our services, we're here to assist you better!
Ashira
Newsmile Customer Service is very helpful, and efficient. My most recent contact was with Mishael, who dealt with my query in a polite, professional, and kind manner - thank you.
Response from NewSmileJul 24, 2025
Hey Ashira! Thanks so much for leaving a positive review! We're glad Mishaal was able to get you the answers you needed. Let us know if you have any other questions or concerns!
Michael G.
Justin has been great with helping to facilitate the process as smoothly as possible.
Response from NewSmileJul 23, 2025
Hey Michael, Thanks so much for your positive words! We're glad Justin was able to get you the help you needed :) Let us know if you have any other questions or concerns!
Charles M.
Elizabeth was a huge help and responded to our emails in a timely manner. She quickly resolved our issue. Thank you
Response from NewSmileJul 22, 2025
Hey Charles, We sincerely appreciate your kind words and we're proud your questions were taken care of by Elizabeth!