NewSmileNewSmile provides the most value with at-home invisible aligners for teeth straightening. We focus on clear aligners and retainers, providing customers with straighter teeth for up to 75% less cost. Our clear aligners have helped thousands of people gain more smile confidence. Doctor-directed at-home clear aligner & retainer treatment. What you'll get:✓ All of your clear aligners✓ One set of retainers✓ Whitening foam✓ Aligner carry case✓ Chewies to help wear your aligners✓ Clear aligner removal toolGet straighter teeth in only a few months, and do everything without any office visits. Choose between day time clear aligners, or night time clear aligners. What's the difference?Day time aligners:• 22 hours of wear timeNight time aligners:• 10 continuous hours of wear timeGet 7-days of support and achieve the dream smile you always wanted, and maintain it for life with our affordable day or night time retainer plans. Finally, straighten your smile with affordable clear aligners!
NewSmile (newsmilelife.com) has 708 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Kelcey D.
The customer service is outstanding. I highly recommend anyone to call on this company if you have teeth straightening needs.
Response from NewSmileOct 10, 2026
Hi Kelcey, Thank you for your kind words and recommendation! We're glad to hear you had a great experience with our customer service. We truly appreciate your trust and support!
melissa B.
Elizabeth provided excellent customer service and helped resolve my issue. She was professional, understanding, and responsive to my concerns. She confirmed that my order would be refunded within three to five business days, which gave me peace of mind. I greatly appreciate Elizabeth’s assistance and the way she handled the situation.
Response from NewSmileOct 10, 2026
Hi Melissa, Thank you for your feedback! We're glad Elizabeth provided professional and attentive support and helped resolve your concerns. We truly appreciate your kind words and trust in us
Douglas C.
The advisor Marion was extremely helpful and clarified my situation perfectly, while giving me many good suggestions. Amazing customer service!
Response from NewSmileOct 10, 2026
Hi Douglas, Thank you for your kind feedback! We're glad Marion was able to clarify your concerns and provide helpful suggestions. We truly appreciate your support!
DS
I had about $1500 of FSA money to spend at the end of the year, and that ended up being just about enough to buy a set of aligners from NewSmile based on how much work my teeth needed. Less than 1/3 the quote I received from Invisalign! It's obviously a little more work to get started, since you do the impressions yourself. One quick piece of advice - leave them in longer! 5 minutes was about the right amount of time for me to make sure everything had really fully cured before removing them. But they were understanding, sent me a complimentary second kit, and everything went great the second time around. The aligners took a couple months to arrive but the whole process since then has been very smooth. I recently had one break in my pocket, and Aaron and the service team were prompt and helpful in their advice and feedback throughout the process. If you are willing to do just a bit more work yourself, I cannot recommend this company strongly enough! Skip the dentist-subsidizing companies and go straight to the factory for much better pricing without compromising on quality or service!
Response from NewSmileOct 10, 2026
Hi there, Thank you for sharing your experience! We're glad our team, especially Aaron, was able to provide helpful and timely support throughout your journey. We truly appreciate your recommendation and trust in NewSmile!
JustAnswer C.
From getting my impressions just right to sending messages back and forth via email regarding questions about smile previews and which direction to go with relating to aligners, NewSmile has been extremely responsive, courteous, timely and helpful. Thank you to Maria specifically at NewSmile for your promptness and clarification with the dental team. I’m really excited to get my aligners and start the process!
Winston R H.
Aaron was very helpful
Emma
Grant was good at resolving my issue.
Chloe E.
I highly recommend New Smile Life! I purchased the extra thick retainers and they fit perfectly. The process is straightforward, and Rebeca answered all of my questions. This company has great customer service and I will definitely be purchasing again for future retainer replacements.
