We're the health cheat code that combines new tech, on-demand doctors, and access to revolutionary peptides in one easy-to-use platform. Starting with weight loss, we help you optimize your health at prices everyone can afford. Real doctors prescribe exactly what your body needs, and everything ships overnight. It's never been this simple to get the best health treatments delivered right to your door.
NewSelf (newself.com) has 3,280 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Also known as
newself.com
Website
newself.com
Category
Hospital & Emergency
Location
New York, New York
Listed on Five Star Index
2026
About these reviews
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The company replied to 100% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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I felt the transition to this from my previous experience was smooth and no bumps at all.
Response from NewSelfDec 2, 2025
Hi Brenda,
Thank you so much for the wonderful 5-star review! We’re really happy to hear that your transition from your previous experience to NewSelf was smooth and completely hassle-free. That’s exactly what we aim for.
We truly appreciate your trust, and we’re here for you every step of the way.
KR
Karla R.
Amazing communication and very professional
Love how fast i got my medication with all the instructions and the dr always ready to help.
Response from NewSelfDec 2, 2025
Hi Karla,
Thank you so much for the amazing review! We’re really glad to hear that you received your medication quickly and that the instructions were clear and helpful. It’s also great to know that having the doctor available whenever you need support made your experience even better.
We truly appreciate your trust in NewSelf and we’re here for you anytime.
LK
Lacey K.
Easy sign up, no communication since
Easy sign up and going okay so far. I'm two months into my treatment and have only lost about 8lbs. Haven't lost any weight the last two weeks. And there has been no check-in by the provider or anything available to track progress.
Response from NewSelfDec 2, 2025
Hi Lacey,
Thank you so much for sharing your honest feedback — we truly appreciate it. I’m glad to hear that the sign-up process was easy and that things are going okay so far, but I completely understand why you’re feeling concerned about the slower progress and the recent plateau. That can be really frustrating.
Weight loss often happens in waves, and it’s very normal for things to slow down or pause for a week or two, even when you’re doing everything right. Many customers experience these plateaus early in treatment, and then the progress picks back up.
Regarding provider check-ins and progress tracking — your feedback is incredibly valuable. You deserve consistent support throughout your journey, and we’ll make sure this is passed along to the team so we can improve that experience for you. In the meantime, if you ever need guidance, adjustments, or have questions, please message your provider through your account — they’re there to help anytime.
Thank you again for trusting NewSelf. We’re here for you every step of the way.
RM
Robert M.
Seamless approval and delivery
Easy to deal with, great communication, answered all my questions and the price was competitive. Approval and delivery was seamless.
Response from NewSelfDec 2, 2025
Hi Robert,
Thank you so much for the fantastic review! We’re thrilled to hear that the process was easy, our team communicated well, and all your questions were answered. It’s great to know that the approval and delivery were seamless and that the pricing worked well for you.
We truly appreciate your trust in NewSelf and are always here to support you along the way.
PS
Patrick S.
The NewSelf team has been very…
The NewSelf team has been very professional and helpful throughout the process to get started with the program.
Response from NewSelfDec 2, 2025
Hi Patrick,
Thank you so much for your kind words! We’re thrilled to hear that our team has been professional and helpful as you got started with the program. Your feedback means a lot, and we’re always here to support you every step of the way.
LG
Lewis G.
My biggest problem is the then I haven’t lost any weight
My biggest problem is the fact that he started me on your lowest dose after I’ve already been on the medication that being said, I still haven’t lost any weight my second month in.
Response from NewSelfDec 1, 2025
If you uploaded a picture of your current prescription AND you have taken the drug in the last 2 weeks they should provide you with the dosage you are currently on. Please reach out to [email protected] and we will remedy.
SS
Sandra S.
Delays
I experienced trouble trying to complete the health questionnaire. It took 2 days for this company to connect me with their tech support. Turns out their format for the mobile application would not support the questionnaire using an IPhone so my application was in limbo for 2 days until they could figure it out. I was finally directed to use my laptop. This worked the first attempt. The 2 day mid-step resulted in a week delay in receiving the medication.
Response from NewSelfDec 1, 2025
Hi Sandra,
Thank you for sharing your experience, and I sincerely apologize for the delay and frustration you encountered with the health questionnaire. I completely understand how waiting for tech support and facing the mobile compatibility issue could be stressful. I’m glad that using a laptop resolved the issue, and your medication was eventually received.
We truly appreciate your patience, and I’ve shared your feedback with our team to ensure the process is smoother for mobile users in the future. Your experience is important to us, and we are committed to making the process easier and more seamless going forward.
– Martin, NewSelf
JB
Joan B.
Weight loss failure to SUCCESS
I had considered glp-1 for awhile and researched pricing across several sites. I settled on NewSelf strictly for the lowest cost. I had an initial hiccup with my order but NewSelf quickly remedied the issue and I got started. Since August 11, 2025 I’ve lost 31 lbs and feel better. I’m 73 F and have about 80 lbs to go but after years of weight loss failure NewSelf has made my goal attainable. I’m so grateful.
Response from NewSelfDec 2, 2025
Hi Joan,
Thank you so much for sharing your journey — your story is truly inspiring! We’re thrilled that you chose NewSelf and that we could quickly resolve the initial hiccup so you could get started.
Congratulations on losing 31 lbs since August 11, 2025 — that’s an incredible achievement, especially given how long you’ve worked toward your goals. At 73, your determination is remarkable, and we’re honored to support you on this journey. With your dedication, your goal is absolutely attainable, and we’ll be here every step of the way.
Thank you again for trusting NewSelf — we’re so grateful to be part of your success.