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NewSelf (newself.com) has 3,280 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Also known as
newself.com
Website
newself.com
Category
Hospital & Emergency
Location
New York, New York
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 100% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
The ease of obtaining and learning about the medications.
Response from NewSelfAug 25, 2026
Thank you, Patricia! We’re glad you found the process straightforward and the medication information helpful. We appreciate you taking the time to share your positive experience.
—The Care Team
DP
DP
No problems
No problems
Response from NewSelfAug 25, 2026
Thank you for your review, DP. We’re glad to hear you had a smooth, problem-free experience and appreciate your feedback.
—The Team
DR
Dennis R.
The company uses AI and will not…
The company uses AI and will not communicate directly with you. They do not respond to repeated messages, calls, texts, and emails. They actually charged my credit card without my permission. Be very careful. Better yet, use a reputable company.
Response from NewSelfJan 31, 2026
Hi Dennis,
Thank you for sharing your feedback. We take all reviews seriously and want to address this transparently and respectfully.
After carefully reviewing our records, we are unable to locate an active or past enrollment under your name in our system. This means there is no treatment plan, prescription, or billing activity associated with you through NewSelf.
Because of this, we want to clarify that:
No medication was prescribed or shipped under your name
No charges were initiated by us for an active NewSelf account
No patient-provider communication could occur without enrollment
We fully understand concerns around communication and billing, but it’s important that reviews accurately reflect real experiences. If you believe there is any mistake or confusion, we sincerely encourage you to log in to the patient portal or contact our support team directly so we can investigate and resolve it properly.
We’re always open to addressing genuine concerns, and we kindly request that our name not be negatively represented without a verified account or interaction. If there truly is an issue, our team is ready to help once it’s brought to us through the appropriate channel.
Thank you for your understanding.
Warm regards,
NewSelf Team
TV
Tracey V.
The process was relatively easy and the…
The process was relatively easy and the shipping was fast.
Response from NewSelfAug 25, 2026
Thank you for sharing your experience, Tracey. We’re glad you found the process straightforward and that your shipment arrived quickly. We appreciate your feedback and your four-star review!
—The Team
HC
Happy C.
Easy and efficient
Easy and efficient. The evaluation and process of sending medication was professional and quick.
Response from NewSelfAug 25, 2026
Thank you for your review! We’re glad you found the process easy, efficient, and professional.
—Customer Care Team
ND
Nikola D.
Quick and they worked with me to get…
Quick and they worked with me to get the best price! Very happy with them
Response from NewSelfAug 25, 2026
Thank you, Nikola! We’re glad you had a quick experience and felt supported in finding the best price. We truly appreciate your kind feedback and are happy to know you’re pleased with the service.
Best,
The Customer Care Team
MD
Marie de A.
I just realized that my “oh my meds…
I just realized that my “oh my meds account is still active and in march they will charge me again and send meds again. I don’t need that, I messed up, one account is enough. Can you assist me to organize thet
Response from NewSelfAug 25, 2026
Hi Marie, we’d be happy to help you review and organize your accounts. We need some additional information to locate the appropriate account, so please respond through Trustpilot’s private verification process rather than sharing personal details publicly. Once received, our team can review your request with you.
—The Oh My Meds Team
LC
Liza C.
To your day in just days!
The whole process was easy and very straightforward. From application to delivery the process was quick and easy!
Response from NewSelfAug 25, 2026
Thank you, Liza! We’re glad the entire process—from application through delivery—was quick, easy, and straightforward. We truly appreciate you taking the time to share your experience.
—The Team