Ellen K.
Company is a scam
Company is a scam. Paid $649 for 3 month supply "tirzepatide." Took 1st vial, lost some weight. 2nd vial, 5 mg I got violently ill with vomiting & diarrhea throughout day. Lost but 1 lb. Called to cancel subscription & remove credit card. Customer svce in S. Africa??? Phone # on New Self site doesn't work. FDA sent letter to this company concerning their compounds/identifying source. I have stopped taking it after I got sick. Requesting refund. Will contact BBB, Consumer Affairs, Attorney General, Dept. of Health, and my attorney. I expect a full refund. DO NOT DO BUSINESS WITH THIS COMPANY. I also registered a formal complaint with the S. African customer svce. and on New Self's website (AI). I am a health care professional for over 35 yrs. Be careful what you put into your body.
Response from NewSelfApr 28, 2026
Our most sucessful customers stay actively engaged with their care, this means maintaining open communication with their medical provider, responding to outreach, and following the prescribed treatment plan as directed.


