We're the health cheat code that combines new tech, on-demand doctors, and access to revolutionary peptides in one easy-to-use platform. Starting with weight loss, we help you optimize your health at prices everyone can afford. Real doctors prescribe exactly what your body needs, and everything ships overnight. It's never been this simple to get the best health treatments delivered right to your door.
NewSelf (newself.com) has 3,280 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Also known as
newself.com
Website
newself.com
Category
Hospital & Emergency
Location
New York, New York
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 100% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Always reliable to receive on time. Checking in about my weight or side effects keeps me on track.
Response from NewSelfOct 18, 2026
Thank you, Janet! We’re glad you’ve found the service reliable and timely. It’s also great to hear that the regular check-ins help you stay on track with your goals and monitor how you’re feeling. We appreciate you sharing your experience with NewSelf.
The NewSelf Team
VJ
V. J.
They are very prompt with getting you…
They are very prompt with getting you signed up and getting the medication to you. I wish they had a better system with getting a live representative. As long as you dint have any question or need assistance with anything they are perfect!
Response from NewSelfOct 18, 2026
Thank you for sharing your experience. We’re glad the sign-up and delivery process felt prompt and efficient. We also appreciate your feedback about making it easier to reach a live representative, as accessible support is an important part of the overall experience.
The NewSelf Team
NS
Nicole S.
Happy Girl / Wonderful experience
The process was very easy. Communication is great. But they don’t bomb you with extra junk or try to up sell everything.
The process was very smooth. The product is great. Delivery is great.
I am very happy with choosing NewSelf!!
Response from NewSelfOct 18, 2026
Thank you, Nicole! We’re delighted that you found the process smooth, communication helpful, and delivery reliable—without unnecessary upselling. We truly appreciate you choosing NewSelf and sharing your wonderful experience.
The NewSelf Team
BR
brad
Made weight loss affordable and…
Made weight loss affordable and convenient.
Response from NewSelfOct 18, 2026
Thank you for the five-star review, Brad! We’re glad NewSelf has made your weight-loss journey feel more affordable and convenient. We appreciate your support.
The NewSelf Team
DE
Dr. Elliot M.
I honestly have not been thrilled with…
I honestly have not been thrilled with your company. I have switched to you from Ro due to cost. Ro constantly would ask for health updates and weight updates. You have not done that. I would email with questions and concerns. I would receive prompt responses. Until this past week I didn't. I have a question that has not been answered since August. I was not thrilled that I was charged weeks ago for my medication and then did not receive it. Then had to argue with your AI. It said I would get it in November. I asked for a human representative and it refused to get me one or forward my concern. I finally was able to express multiple concerns. Since then, it seems as if there has been a turn around. You need to prove yourselves to me.
Response from NewSelfOct 19, 2026
We’re sorry to hear about the frustration caused by delayed responses, delivery concerns, and difficulty reaching a team member. We appreciate your candid feedback and are glad you’ve noticed some improvement recently. One of our team members will get in touch with you shortly to review your outstanding concerns and questions privately.
The NewSelf Team
GE
George
It provides compounded medicine from a…
It provides compounded medicine from a certified lab for a price that less than half of the cost of Zepbound.
Response from NewSelfOct 18, 2026
George, thank you for your five-star review. We’re glad you’ve found NewSelf to be an affordable option and that you value the access we provide to compounded medication. We appreciate you sharing your experience with us.
The NewSelf Team
AN
Angel
More Than Weight Loss
More Than Weight Loss. I Got My Life Back!
I've been a NewSelf customer for three months now, and I honestly couldn't be happier with my experience!
In just three months, I've lost 23 pounds, but the benefits have gone far beyond the number on the scale.
The entire program has been incredibly easy to navigate. The customer portal is user-friendly, response times from both customer service and the medical team have been excellent, and the instructions for the weekly injections are clear and straightforward. I also really appreciate that they include anti-nausea medication just in case it's needed. And compared to other programs, the pricing is very reasonable.
But here's what has made the biggest difference for me: the constant "food noise," especially at night, is completely gone. Anyone who has struggled with that knows what an incredible relief it is.
I also want to emphasize that I put in the work. I eat healthy, exercise daily, and currently run approximately 25 miles per week. But here's the thing: before starting NewSelf, I wasn't able to maintain that level of activity. This program has helped me get back to doing something I absolutely love.
For me, this hasn't just been about losing weight. It's been about reclaiming my health, my energy, and my love of running.
NewSelf has helped me get my life back, and I couldn't be more grateful. I highly recommend them to anyone considering a medically supported weight-loss program!
Response from NewSelfOct 18, 2026
Angel, thank you for sharing your experience. We’re delighted that you’ve found the program easy to navigate and our teams responsive and supportive. It’s especially wonderful to hear that you’ve been able to return to running and regain the energy to do something you love. Your dedication to healthy eating and daily exercise is inspiring, and we appreciate your recommendation!
The NewSelf Team
ST
Sharon T.
It is easy to answer the questions…
It is easy to answer the questions every three months and it’s not a long dragged out process.
Response from NewSelfOct 18, 2026
Thank you, Sharon! We’re glad you find the three-month questionnaire easy to complete and appreciate that the process is straightforward and efficient. We appreciate you sharing your experience with NewSelf.
The NewSelf Team