Newport GroupReviews of newportgroup.com

After reading some reviews from employees/former employees, I completely understand why their customer service is so bad. You can't get anyone on the phone, they can't answer via email unless you give them verbal access, (see point #1),l when you do actually speak to someone, you have to repeat yourself many times because you keep getting transferred to someone else. Forget about going online, I have only logged on successfully one time. I just want to give them my new address, it should be this f-ing hard!

Management expects too much from employees even though they don't provide adequate support. They set unrealistic standards, and they are rude to employees who make small mistakes. The owner is even worse when it comes to being ill-mannered and obnoxious. This company should definitely be on your "must avoid" list.