Newport GroupReviews of newportgroup.com

This is the worst experience I’ve ever had trying to withdraw my own money. I have been trying to get funds since February. It is now August 19. I pit in a request and changedy address. They initially told me that i had to wait 7 days after I change my address in order for my request to be processed. However, someone at the company keeps changing my address back to my old address and I have been continuously calling them to get my address changed again and each time they say I have to waot 7 more days and there is nothing they can do. Well, I finally got in touch with someone who sent me a form to complete and send back to them with a copy of my lease and a utility bill. I sent all of this information to them and it still took 2 weeks for them to correct my address in their system. I called after the 2 weeks and was told now that the address was corrected I would have to wait 7 days again for mu request to be processed. Well it has been 8 days today and i just went and checked online to see of anything has been processed and my address has been changed back to my old address again. This is ridiculous and all the while I am watching the money I am trying to receive decrease! Do yourself a favor and do not use this company! Save yourself some misery. They are scammers

I'd give half a star if i could. Good luck getting your mailed cash outs and good lord at the fees both monthly and to take out the money that is legally mine to begin with. This company is one step away from being a scam.

They made money for themselves. Nrewport lost $3000/$21000 in one week, then charged a $50 fee to roll over balance to another investment company.

Company has awful customer service. They sent me a letter and then told me the address i received the letter at with all of my account info is not the one on file so they can't help me... The rep Markila also refused to give me to a supervisor or anyone else who could explain why they were willing to send my financial information to a random address (my correct one) if it doesn't math the address on file.

Just simply trying to log into my account. Answered all question, SS, birth, address, security question, and missed one. I was completely locked out and dealt with incredibly rudely. Ashley and Cathy may be the least accommodating service representative. Then was locked out given no options. I CANNOT ACCESS MY MONEY OR ACCOUNT. The worst financial company I have ever dealt with an advise anyone thinking of using their services to stay far away.

My company moved away from NewPort Group shortly after they started using them. I didn't know why. Now, I understand. Customer service is second to every single company I have ever worked with in ANY industry. I have tried to get one form (that they are legally obligated to send me) for SIX MONTHS. They use a "third party" to send such forms. Worst company ever. They told me they'd call me back. It's been a week. I'm sure they won't be around by the time you read this review, but I had to take out my frustrations some way other than yelling at the horrible customer service people at NewPort Group. There... I feel better. DON'T USE THIS COMPANY.

Huge scam. After 12 months of paying $500/ month ($6,000) I finally realized that 80% of my payments were going to newport for various reasons. DO NOT USE THIS COMPANY!!! ITS A HUGE SCAM!!!

This company is an absolute scam. I have my retirement account here, and they will not let me transfer my money out due to a name change. They will not accept government identification which is the highest proof of identification, instead they require you have a gas, utility or water bill in your name. This is a weird, sexist way to hold my money hostage, and I do not recommend anyone use this company.