www.newark.comReviews of newark.com

Newark overcharged freight cost by $6.83. According to a notice on its website (at checkout), "UPS flat rate now $7.99 on orders 2lbs or less! For orders that ship to a PO Box/APO/FPO address, please call us at 1-800-463-9275" I ordered 10 capacitors (PN: 2TPE330MFB). Each capacitor measures 3.5mm x 2.8mm x 1.9mm. All 10 weigh much less than 1 oz. Nonetheless, they were packed three pouches: one that measured 11.25 in. x 15 in.; a second that measured 10 in. x 7.5 in.; and a third that measured 7 in. X 7 in. I BELIEVE THIS WAS AN ATTEMPT TO INCREASE THE WEIGHT BEYOND 2 POUNDS!! Nevertheless, the weight on the outside of the package indicated the whole package weighed 1 pound. Newark charged me $14.82 for freight, and thus overcharged me $6.83 for freight.

Return Policy & Customer Service is horrendous. Over the last 3 months I have received qty-3 out of about qty-20 7" touchscreen displays with cracked screens. I have no problem with that, I just can't get anyone to respond about returning them for a replacement. I filled out the on-line RMA Request forms and all I hear is crickets. I have tried calling customer service many times and each time the Agent is obliviously not located in the U.S., has no access to any data (Order#, Inv#, etc.) and is useless. The price is right but I might as well buy from other vendors at a slightly higher price with efficient return policy and good customer service. With Avnet's 2019 sales at $19.5B, yes Billion, they can afford to fund an acceptable Customer Service Dept.

As others are saying, Newark is no longer responding to emails or feedback messages. It appears from other reviews that they are accepting payments but not shipping orders. I have enjoyed my relationship with MCM for years and more recently, I've not had a problem with Newark. Now I have to wonder if they have gone out of business or have had their web site hacked. I am not getting a response to feedback or emails and the telephone number just hangs up on me whenever I call. AS a reseller I am no longer shown reseller pricing, everything is priced at list. I'll not place another order until I am able to speak to someone about these issues.

Ordered 2 fog machines in the beginning of March. I have never received a receipt or any email showing confirmation of these two items. Money was pulled from bank account. I have emailed and no response. At this point I feel scammed out of my money as I have no way to prove it other than bank statement.

Looks like I had the same issue as others. Placed an order and the shipping calculator was unable to determine shipping charges at that time. Received an invoice a couple days later showing $131 worth of shipping charges for $123 worth of product. $131 for UPS ground, what a rip-off. In this day and age, how can you not calculate shipping charges when placing an order? Because their plan is to soak you with shipping charges. Go to Digikey or Amazon, stay far away from this scamming company. I sent an email to customer service and filled out their order survey without response. Order #338768.

BEWARE OF THIS COMPANY! After successfully disputing a credit card charge involving Newark’s tech. support, they attempted to make 3 unauthorized very large charges on my credit card which fraud alert notified me of.This is obviously a corrupt business. STAY AWAY!!

I ordered $9.00 worth of automotive ecu pins 25 to be exact. Selected next day air shipping on a Thursday evening thinking surely I’d receive them by Saturday... They didn’t create a shipping label until Friday at 8:00 pm so UPS didn’t pick up until Saturday. So Monday rolls around it shows my package in the wrong city but out for delivery. I call Newark and get the run around. At this point all I want is my shipping money back considering it was $85.00 for a 2 ounce package. I was told they would check with the warehouse. So needless to say I’ll never do business with these criminals again

Newark is just not worth the hassle. We usually order from Digikey two or three times a week, but for some reason Newark was 1/3 the price on the major item needed so I made an order for 2 types of smd parts (10pcs each) and 100 for some 2-56 spacers. They didn’t quote shipping at the time of the order. I instantly got a confirmation email. Two days later, no invoice or shipping notice. I called and they couldn’t find the order then transferred me to reorder. The next person found the order right away and said it was held up because I ordered from the reel part number. She fixed that and then said two of the items would ship right away but the third (smd parts) would ship separately from the UK with an additional shipping charge. I asked to remove the UK item. A couple of days later I logged into Newark’s web site and my order wasn’t there. Just a past order for $1,500. Today received a huge box with about 1 cubic inch of parts. A bunch of clowns. Guess I have been spoiled by Digikey Order 307188