www.newark.comReviews of newark.com

all of these two, three, four, and five stars are all just "alternative facts"

SCAM! they sell TORN moving blankets. I ordered and paid for 2 moving blankets. 1 arrived TORN. they sent new blanket and it was TORN. I sent pictures of TORN blankets. they will not replace blanket. all i want is an unTORN blanket. they will not pick up the phone. SCAM SCAM original order # 873532 replacement order # 893864 credit order# 888156 i did not want a credit i wanted a new blanket

Here's the problem, how can I not have this 6 digit order number in both of my orders? I only have the FedEx tracking number:349992099621 for NAR1254 and 349992100199 for NAR1255. I'm sure you could find a way to track these orders, both of my order confirmation emails and shipping emails doesn't have the 6 digits order numbers that you were asking. No star at all. I wish I have read the reviews first before I ordered. None of my orders arrived correctly. Spoke to Brian via email I told him the order arrived wasn't my order, I told him make sure my second order is correct but still they've arrived today with the wrong items. Brian said they can only give me back $6 and will not change the wrong item. What kind of service is this? Forcing you to accept and deal with their mistakes. What am I going to do with $6, now he's not answering my emails at all. Order no. NAR1255 and NAR1254 PLEASE DO NOT ORDER FROM THEM this company is a scam!

Should have chk'd reviews 1st, as many others. Partial order arrived ok, decent deal. Latter part of the order is where the games began. Called cust svc 4x; the last time I realzed we were just dicking around. Same East Asian guy screwing me around going nowhere--I wanted to cancel the order because the ETA was in projected in November and I ordered in July. Getting smarter, just have to send threatening emails as a record of my cancellation instructions if Newark decides to ship the remaining order. Save yourself trouble and DON'T ORDER HERE!!!

Place order online for a $2000 bench multi-meter. Checking online, it showed the transaction going through. My online account showed the order. Yet about 20 minutes after, the entire order disappeared from my "Order history". I sent them an email asking where it was.... (no response). The next day they sent me an email saying there were issues with my credit card, which I knew was not accurate. I tried to call their customer service to talk to them, and despite being on hold for about 5minutes each time, it hung up at the end with no one answering. Called their credit card issues Tel # as well... same problem. Figured I'd check reviews for newark.com, and saw a horror of stories about bad and non-existent customer service. I immediately sent an email to them to cancel my order, and continued to tried to get ahold of them again.. still no answer. Finally called their "Sales line" for new orders, and bingo.. some one picked up (They are obviously open to getting more money, but once they get it, not so much). I said to him I am trying to get a person to talk to so I can cancel an order, and he was able to forward me to customer service where said to cancel the order. I also asked they email me saying it was cancelled, which they did. It took me forever to get ahold of anyone there, and now I'll hope the credit actually goes through.

I tried to make a purchase on this website. It claimed to give 10% off if I made an account. I made an account, but I did not know where to enter it in to get the discount. After waiting multiple hours and dealing with a representative I gave up and decided to make the purchase. This company has no idea what they are doing and has a crappy website.

I wish I read the reviews here and on the BBB website. Everything everyone else claims is true. Their website inventory is inaccurate. Their order system shows ship dates which never happen. They package items poorly so they are crushed when they arrived. They blatantly lie to customers on the phone (claiming items have shipped but the website hasn't updated yet two weeks later, no items), they don't reply to emails and when they do, they 'claim' they can't find my order info in the screen shots I sent even though they clearly have my name and email to search for. I ordered two small steel parts boxes with drawers as well as 2 packages of plastic dividers for the drawers. The steel boxes were delivered in a box without any packaging and were crushed and misshapened. They required photo proof before they would issue a replacement. I made him stay on the phone while I took photos and sent them and he finally refunded my money so that I could repurchase them. But what good are the boxes without dividers? Two weeks I have been waiting for them and was lied to multiple times via phone and now they just don't reply to emails and when they do, they use stall tactics such as we can't find your order number. They used to be a well respected company but sadly, no more. I will NEVER do business with them again and I will make it my mission to let everyone know on every FB group page that I am a member of.

Horrible experience, much like other customers. Customer service was not helpful at all. Lack of response to emails to resolve issue even after speaking to a “supervisor.” Initially when I called they would bounce me around from sales to technical support and didn’t value my time. Hours listed aren’t actual hours of operation. They list and sell products they don’t actually have in stock. Don’t expect to receive your order, in this lifetime, by that I mean ever. I would recommend you to not to waste your time doing business with this company. Wish I had read the other reviews before placing an order.